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Avoid generative AI malaise to innovate and build business value

CIO

Despite the promise generative AI holds for boosting corporate productivity, closing the gap between its potential and business value remains one of CIOs’ chief challenges. Sixty-six percent of C-level executives are ambivalent or dissatisfied with the progress of their AI or GenAI efforts, according to Boston Consulting Group 1.

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The potential for generative AI in government and public services

CIO

Governments and public service agencies understand the enormous potential of generative AI. Recent research by McGuire Research Services for Avanade, shows 82% of government employees are using AI on a daily or weekly basis, while 84% of organisations plan to increase their IT investments by up to 24% to take advantage of AI.

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Faster, more personal, proactive: How generative AI is transforming digital government for citizens

CIO

Government and public sector agencies are already exploring the potential of generative AI in delivering more effective services from the inside. As AI technologies and practices mature, however, we’re likely to see more projects that transform the citizen experience. And this is just the start. The result?

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The generative AI revolution is transforming how banks work

CIO

The generative AI revolution has the power to transform how banks operate. Banks are increasingly turning to AI to assist with a wide range of tasks, from customer onboarding to fraud detection and risk regulation. So, as they leap into AI, banks must first ensure that their data is AI-ready.

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Generative AI takes center stage in latest ServiceNow release

CIO

ServiceNow’s latest platform release, dubbed Washington DC, moves the cloud-based IT management and operations software company sharply in the direction of generative AI, with new features designed to help companies working with that technology. Generative AI, IT Operations, ITSM, ServiceNow

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Unleashing the power of banks’ data with generative AI

CIO

The implications of generative AI on business and society are widely documented, but the banking sector faces a set of unique opportunities and challenges when it comes to adoption. But despite this desire to unleash the full potential of AI, almost half (49%) said they did not fully understand generative AI and its governance needs.

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Generative AI: Balancing security with innovation

CIO

The speed at which artificial intelligence (AI)—and particularly generative AI (GenAI)—is upending everyday life and entire industries is staggering. Keeping our AI approach interpretable and managing bias becomes crucial.