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What Erie Insurance does to develop transformational talent

CIO

When the leadership team at Erie Insurance planned a large-scale transformation, they knew it couldn’t be an IT-only effort. Finally, the way Erie Insurance drives transformation is by leveraging enterprise business agility. But they have great communication skills, and know how to get things done.

Insurance 177
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How digital turned Nationale-Nederlanden into an omnichannel company

CIO

Dutch insurance and asset management company Nationale-Nederlanden, part of the NN Group, has a presence in 19 countries and serves several million retail and corporate customers. In this process, new ways of working, based on corporate philosophy and culture aimed at change and adaptation, were integral to success.

Company 284
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How culture and strategic partnerships help fuel transformation

CIO

Multinational insurance and finance corporation AIA New Zealand’s dream is to help make the country one of the healthiest and best protected nations in the world. As New Zealand’s largest life insurer and leading health insurer, our purpose is to help New Zealanders live longer, healthier lives,” he says.

Culture 226
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What is a project manager? The lead role for project success

CIO

Closing phase: To complete a project, project managers must close all phases and procurements, settle budgets, hand over deliverables, conduct project post-mortems and reports, and return personnel to the resource pool Project management skills Effective project managers need more than technical know-how.

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Examining Mr Price Group’s search to modernize

CIO

We were incredibly agile, made decisions quickly, had support from the top, and everybody bought into what we were trying to achieve. This demands a massive expectation shift and a lot of change management because people could do whatever they wanted, whenever they wanted in the past but now that isn’t possible—at least not at the moment.

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Micro transformation: Driving big business benefit through quick IT wins

CIO

And when performed strategically in succession as Mahon has done at Werner, such quick wins can lead to much larger business transformation over time — with less big-bang disruption and change management thanks to measurable proof of enhancement along the way.

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Secrets of business-driven IT orgs

CIO

To get that hand in directing business strategy, Lieberman created a base with “the right people and the right roadmap, [as well as] the right processes and technology to ensure agility and transparency.” To do that, Saccal has his staffers articulate the business value of their tasks during agile rituals, such as the daily scrum.