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Should finance organizations bank on Generative AI?

CIO

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. Regulatory compliance. In short, yes. But it’s an evolution.

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The generative AI revolution is transforming how banks work

CIO

The generative AI revolution has the power to transform how banks operate. Banks are increasingly turning to AI to assist with a wide range of tasks, from customer onboarding to fraud detection and risk regulation. So, as they leap into AI, banks must first ensure that their data is AI-ready. Generative AI, Innovation

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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

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Banking on customer experience and security via technology-based innovation

CIO

Workflow automation and data analytics are streamlining document management, cross-checking data, assessing for risk, ensuring regulatory compliance, and so on. Customer experience and security But as in most industries, customer expectations and security challenges continue to grow along with technological advances.

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How Machine Learning is Used in Finance and Banking

Exadel

Financial institutions, in particular, need to stay ahead of the curve using cutting-edge technology to optimize their IT and meet the latest market demands. The banking landscape is constantly changing, and the application of machine learning in banking is arguably still in its early stages.

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CIOs in financial services embrace gen AI — but with caution

CIO

Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). So business technology leaders in financial services are carefully navigating a path toward AI. Banks have to get ready to take the step forward.”

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How strategic partnerships are the key to AI-driven innovation

CIO

But things have gotten a little more complicated now, as the large-scale roll-out of generative artificial intelligence (GenAI) has introduced the need for a multidisciplinary approach to innovation. The real power of the technology is its ability to draw on disparate data sets and connect workflows.