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9 tips for achieving IT service delivery excellence

CIO

IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data. Develop a structured service catalog and adapt Achieving service delivery excellence is not a one-size-fits-all process.

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Nurturing Design in Your Software Engineering Culture

Strategic Tech

There are a few qualities that differentiate average from high performing software engineering organisations. In my experience, the culture is better and the results are better in orgs where engineers and architects obsess over the design of code and architecture. So we need to make it part of everything we do.

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Software Engineers: Confidence Matters Just as Much as Ability

Stackery

Software engineering is a skilled task; those who obtain the experience and credentials necessary to become engineers know this, as do their employers. Anyone who has written software used by a decent number of people knows how daunting this task is. Confidence matters just as much as ability.

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UK’s greenworkx takes aim at the domestic retrofit skills challenge

TechCrunch

And this is where a UK edtech startup founded last year, called greenworkx , is angling to step in — with a new spot of supportive construction: A digital pathway designed to boost the flow of skilled workers into green jobs. Early users are more of a mix than the team’s expected target youth demographic (i.e.

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Countering Cognitive Biases in Software Development and User Experience Design

Tandem

They can have a significant impact on software development, user experience (UX), and user interface (UI) design, potentially leading to less effective solutions and a reduced user experience. In software design and product definition, confirmation bias can lead designers and analysts to overlook valuable feedback or user requirements.

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An Engineering Manager’s Bill of Rights (and Responsibilities)

Honeycomb

In 2018, Honeycomb co-founder & CTO Charity Majors wrote a blog post titled, “An Engineer’s Bill of Rights (and Responsibilities).” The software engineering community was rethinking some long-held ideas about engineering career paths. We’ve recently updated and reposted it.

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Cybersecurity Snapshot: New Guide Details How To Use AI Securely, as CERT Honcho Tells CISOs To Sharpen AI Security Skills Pronto

Tenable

That’s the number one skill CISOs must acquire in 2024, according to Greg Touhill, Director of the CERT Division of Carnegie Mellon University’s Software Engineering Institute (SEI). Still, how the bad guys use AI and what benefits they get from it will depend on their level of skill and knowledge. So says the U.K.