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6 best practices for better vendor management

CIO

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

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CIOs still grapple with what gen AI can do for the enterprise

CIO

AI is being used in other ways in the enterprise as well, to do things like improve the efficiency of the supply chain, facilitate customer interactions, and help employees perform office tasks. The first challenge is the lack of skills both in-house and among vendors that sell traditional applications.

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The year’s top 10 enterprise AI trends — so far

CIO

Generative AI touches every aspect of the enterprise, and every aspect of society,” says Bret Greenstein, partner and leader of the gen AI go-to-market strategy at PricewaterhouseCoopers. Gen AI is that amplification and the world’s reaction to it is like enterprises and society reacting to the introduction of a foreign body. “We

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CIOs take aim at SaaS sprawl

CIO

Salesforce, Workday, Atlassian, Oracle, Microsoft, GitHub, and ServiceNow are but a few of the many vendors whose cloud applications make up the new tech backbone for most enterprises today, in conjunction with customized in-house apps and niche offerings across public clouds. “It

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10 best practices when partnering for strategic skills

CIO

Enterprise CIOs have always been at a disadvantage competing with tech firms for skilled IT pros, but accelerated transformation efforts and an AI gold rush have significantly intensified the talent war, prompting CIOs to increasingly turn to outside firms for help. Last June, for example, Dun & Bradstreet launched D&B.AI

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How to succeed as a fractional CIO

CIO

A fractional CIO is a technology leader hired on a temporary or part-time basis, explains Peter Kirkwood, corporate strategy leader at management consulting and strategy advisory firm Zinnov. It’s not uncommon for a middle-market enterprise to operate without a CIO, Hartman says. What types of organizations hire fractional CIOs?

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3 key roles for driving digital success

CIO

Others who believe the term digital transformation is watered down take a more cynical tack, viewing it as a phrase leaders use to garner support for technology investments and vendors use to sell their newest capabilities. When working with teams, they should simplify vendor management and reporting, including financial and other KPIs.