Remove industries banking-and-financial-services payments
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Bots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking

CIO

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

Banking 246
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Banking on customer experience and security via technology-based innovation

CIO

For a borrower, there is more visibility into the process, less wait time, and better protection for their personal and financial information. Customer experience and security But as in most industries, customer expectations and security challenges continue to grow along with technological advances. Security and privacy.

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Accelerating innovation with cloud-native apps on Microsoft Cloud

CIO

The financial services sector is undergoing rapid change as fintechs develop convenient, consumer-focused services that were once the province of traditional banks. What are the greatest challenges that financial services firms face with their digital transformation initiatives?

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Schrodinger’s Open Banking

CIO

By David Andrzejek, head of financial services, DataStax. I can’t help but think of open banking in the United States — it’s not here, and, at the same time, it’s very much here. In essence, they’re not waiting for the kind of regulatory open banking mandates that have been handed down in other parts of the world.

Banking 218
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Schrodinger’s Open Banking

CIO

By David Andrzejek, head of financial services, DataStax. I can’t help but think of open banking in the United States — it’s not here, and, at the same time, it’s very much here. In essence, they’re not waiting for the kind of regulatory open banking mandates that have been handed down in other parts of the world.

Banking 217
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Square’s bank arm launches as fintech aims ‘to operate more nimbly’

TechCrunch

Known for its innovations in the payments sector, Square is now officially a bank. Nearly one year after receiving conditional approval , Square said Monday afternoon that its industrial bank, Square Financial Services, has begun operations. The trend of fintechs becoming bank continues.

Banking 352
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With open banking on the horizon, the fintech-SME love story is just beginning

TechCrunch

But it might come as a surprise to learn that many in the industry believe that the story is just beginning and the sector is poised to achieve much more, with fintech’s next decade expected to be radically different from the last 10 years. Long before the pandemic, the way in which banks were regulated was changing.

Fintech 340