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5 key metrics for IT success

CIO

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. Here they are.

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Mending the rift between business stakeholders and development teams

Xebia

Introduction How often can your organization boast about getting a steady and predictable flow of productivity? In today’s business world, the synergy between stakeholders, product management and development teams are paramount. More troubling, however, was the inefficiency that permeated the entire process.

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5 surefire ways to derail a digital transformation (without knowing it)

CIO

Despite the best of intentions, CIOs and their organizations often struggle to deliver business outcomes from digital transformation strategies. 1 reason digital transformations fail is that executives fail to recognize that digital initiatives are bottom-up transformations that require change across the organization.

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Simple sabotage for software

Erik Bernhardsson

Some of the advice is timeless, for instance the section about “General interference with Organizations and Production”: Insist on doing everything through “channels” Never permit short-cuts to be taken in order to expedite decisions. Develop incredibly detailed “strategic” plans. Pivot frequently.

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Advancing the Agenda: Executive Leadership Team Coaching for Modern Businesses

N2Growth Blog

The Value of Executive Leadership Team Coaching in Today’s Business Landscape In today’s rapidly evolving business landscape, the value of executive leadership team coaching cannot be understated. Strong leadership has never been more crucial as organizations face an increasingly complex and volatile environment.

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9 tips for achieving IT service delivery excellence

CIO

IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data. But is your organization doing all it can to ensure service delivery excellence? The following nine tips will help get your there.

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Do Your SOC Metrics Incentivize Bad Behavior?

Palo Alto Networks

The following post on SOC metrics is adapted from the book, “Elements of Security Operations,” a guide to building and optimizing effective and scalable security operations. Some metrics that security operations centers (SOCs) widely use to evaluate their performance have the potential to drive poor behavior.