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Call center automation software vendor Replicant raises $78M

TechCrunch

“[With the new capital,] we plan to ramp up investment in our customer success team to onboard new customers,” cofounder and CEO Gadi Shamia told TechCrunch via email. “We also plan to double our R&D team this year to make our conversations even more efficient and launch new automated channels.

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How to Manage People in Your Small Business

Strategy Driven

Make Training a Priority. By training your staff, you are also investing in their business development. In turn, they will perform better on the job, which will help your fledgling business to grow. Affordable Training Methods and Practices. Ask your employees to train new employees.

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Cybersecurity Snapshot: 6 Things That Matter Right Now

Tenable

The dangers of unsupported software. That’s the bad news the Cybersecurity and Infrastructure Security Agency’s Cyber Safety Review Board delivered in a recent report. Build a better software ecosystem that yields software that’s secure by design, which can be achieved by: . Preventing ransomware attacks.

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Cyber Hygiene Essentials: What You Need to Know

Tenable

Leaders of small businesses might even be wondering, "Why would my business be hacked? Fear not; the Tenable team has you covered. The term "vulnerability" isn't synonymous with "malware" or "virus”: It simply means any weakness within your network that can be exploited.

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Vacation Rental Management Company: Business Model and Growth Strategies Overview

Altexsoft

If you operate a vacation rental management company and are looking for ways to develop, or if you’re just considering the possibility of starting such a business, we hope that this post will help you get a clearer picture of how things work in this industry, learn more about related technologies, or just pick up a tip or two.

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Daily Crunch: Revolut advises users to take caution after hacker breach triggers phishing campaign

TechCrunch

The TechCrunch team got so competitive in this season of the Great Tech Bake-off, cooking up an incredible amount of scrumptious news over the past 24 hours, that it has taken us damn near 24 hours just to ingest the full tasting menu. Nilos unifies crypto and fiat accounts for small businesses, Romain reports. Big Tech Inc.

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How to Find a Reliable Web Development Company

KitelyTech

With Detroit being one of the top cities for small business growth, it’s no wonder more businesses are looking for web development companies in Detroit. The problem arises with choosing which of the many ecommerce web development services out there to work with. Not all web development companies are the same.