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Call center automation software vendor Replicant raises $78M

TechCrunch

“[With the new capital,] we plan to ramp up investment in our customer success team to onboard new customers,” cofounder and CEO Gadi Shamia told TechCrunch via email. “We also plan to double our R&D team this year to make our conversations even more efficient and launch new automated channels.

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Cybersecurity Snapshot: 6 Things That Matter Right Now

Tenable

That’s the bad news the Cybersecurity and Infrastructure Security Agency’s Cyber Safety Review Board delivered in a recent report. Drive best practices for security hygiene, such as automated vulnerability management, asset inventorying and vulnerability mitigation, as well as secure software development practices.

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HR Management Can Help Develop Your Team

Strategy Driven

In this section you will find a variety of tools that will help you upgrade your recruitment system, human resource management, management team development, tips and skills. New employee recruitment processes and new job training processes are due to the Achilles heel of many organizations and small businesses.

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Cyber Hygiene Essentials: What You Need to Know

Tenable

Leaders of small businesses might even be wondering, "Why would my business be hacked? Fear not; the Tenable team has you covered. The term "vulnerability" isn't synonymous with "malware" or "virus”: It simply means any weakness within your network that can be exploited.

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Interview Scorecard: What It Is and Why You Need One for Effective Recruitment

Hacker Earth Developers Blog

Whether you are an HR professional or a hiring manager, integrating an interview scorecard into your recruitment strategy can lead to more successful and cohesive teams. Each criterion should have a clear description and a structured rating scale such as a Likert scale, ranging from “poor” to “excellent.”

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Vacation Rental Management Company: Business Model and Growth Strategies Overview

Altexsoft

If you operate a vacation rental management company and are looking for ways to develop, or if you’re just considering the possibility of starting such a business, we hope that this post will help you get a clearer picture of how things work in this industry, learn more about related technologies, or just pick up a tip or two.

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The Big Picture of Business- Professional Education Necessary for Company Success

Strategy Driven

Professional education is an important ingredient in corporate development. Today's workforce will need three times the amount of training that it now gets if the organization intends to stay in business, remain competitive and tackle the future successfully. Training is rarely allowed to be extensive. Teaching-Training.