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4 ways AI will change the ITOps landscape in 2024

CIO

After a tumultuous 2022, organizations were looking for a year of certitude and growth in 2023. However, the emergence of Generative AI (GenAI) means the stage is set for the technology to disrupt the status quo in 2024. Large language models (LLMs) are only as good as the data they leverage.

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SAP names Philipp Herzig as chief artificial intelligence officer

CIO

Philipp Herzig, formerly head of cross-product engineering and experience, now leads a new “end-to-end growth area” focused on AI as the company’s chief artificial intelligence officer (CAIO). The aim is to integrate artificial intelligence into every part of the portfolio. SAP is reorganizing its AI activities.

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How can CIOs safely unleash generative AI on their company’s data?

CIO

Generative artificial intelligence, or GenAI, has been a transformative force in many different business fields since it appeared on the scene in 2022. However, it’s also a precious resource that must be safeguarded, and large language models (LLMs) have been known to compromise that safety.

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The CIO’s 2024 AI playbook

CIO

For enterprise executives in 2024, that means right-sizing those expectations and getting to work: justifying the right use cases, forming teams, and tracking progress and ROI. Leverage AI to put IT efficiency into overdrive ChatGPT’s release in 2022 kicked off an unprecedented hype cycle for the new technology.

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King County enlists AI to reduce drug overdose deaths

CIO

This cumbersome process to gather and report fatal drug overdoses consumed large blocks of time as fentanyl- and other drug-related deaths have skyrocketed in the Seattle area in recent years. Seattle, the county seat, reported nearly 600 drug overdose deaths in 2022, an increase of 72% from the previous year.

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Accenture buys Navisite in its 4th acquisition of 2024

CIO

billion in 2024, up from $563.6 billion on 38 acquisitions in 2022, $4.2 Artificial Intelligence, IT Consulting Services The company has served clients in sectors such as technology, business services, healthcare, life sciences and manufacturing. billion in 2023, according to a report from Gartner.

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AES enlists AI to boost its sustainable energy business

CIO

American utility and power company AES launched a renewable energy program in mid-2022 that is not only reducing its carbon footprint but adding wealth to its coffer. The Farseer and AMART program, which kicked off in July 2022, generated $3.4 To achieve that, the Arlington, Va.-based million in its first year, contributed a $5.5

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