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AWS adds machine learning capabilities to Amazon Connect

CIO

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) on Tuesday, at its annual re:Invent conference, said that it was adding new machine learning capabilities to its cloud-based contact center service, Amazon Connect. c (Sydney), and Europe (London) Regions.

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TransUnion transforms its business model with IT

CIO

billion acquisition of data and analytics company Neustar in 2021, TransUnion has expanded into other services such as marketing, fraud detection and prevention, and robust analytical services. We’re modernizing existing products to get to this entire data analytics value chain.” But following its $3.1

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11 most in-demand gen AI jobs companies are hiring for

CIO

In the next six to 12 months, some of the most popular anticipated uses for gen AI include content creation (42%), data analytics (53%), software development (41%), business insight (51%), internal customer support (45%), product development (40%), security (42%), and process automation (51%).

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Essential skills and traits of chief AI officers

CIO

They should lead the efforts to tie AI capabilities to data analytics and business process strategies and champion an AI-first mindset throughout the organization. Being a champion of continuous learning and adaptability is essential to keep pace with AI’s rapid advancements,” Daly says.

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The impact of AI on edge computing

CIO

AI, including Generative AI (GenAI), has emerged as a transformative technology, revolutionizing how machines learn, create, and adapt. Edge processing keeps sensitive data local, addressing privacy concerns and ensuring compliance with data protection regulations. billion in 2027 with a compound annual growth rate (CAGR) of 86.1%

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Future-Proofing Your Business with Hyperautomation

CIO

However since then great strides have been made in machine learning and artificial intelligence. Mordor Intelligence sees the increasing incorporation of machine learning tools into hyperautomation products as being one of the main drivers of market growth. It’s been around since the early 2000s. This is hyperautomation.

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Skilled IT pay defined by volatility, security, and AI

CIO

Certified Information Systems Auditor (CISA); PMI Program, Portfolio, and Risk Management Professionals (PgMP, PfMP and PMI-RMP); Six Sigma Black Belt and Master Black Belt; Certified in Governance, Risk, and Compliance (ISC2); and Certified in Risk and Information Systems Control (CRISC) also drew large premiums.

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