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Zendesk report: IT leaders to prioritize these 3 areas in 2024 and beyond

CIO

Remote work, the introduction of ChatGPT, ever-increasing security threats — it’s all had a profound impact on IT. To understand exactly how IT priorities have changed, Zendesk conducted a global survey of 1,200 IT leaders and found that half of those surveyed said their teams are under pressure to deliver more with fewer resources.

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CIOs are worried about the informal rise of generative AI in the enterprise

CIO

In my previous column in May, when I wrote about generative AI uses and the cybersecurity risks they could pose , CISOs noted that their organizations hadn’t deployed many (if any) generative AI-based solutions at scale. People send things into ChatGPT that they shouldn’t, now stored in ChatGPT servers. Here’s what I learned.

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Cybersecurity Snapshot: ChatGPT Use Can Lead to Data Privacy Violations

Tenable

Learn how businesses can run afoul of privacy laws with generative AI chatbots like ChatGPT. 1 - UK regulator: How using ChatGPT can break data privacy rules Businesses can inadvertently violate data privacy laws and regulations when they use or develop generative AI chatbots like ChatGPT, the U.K. And much more!

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Cybersecurity Snapshot: New Guide Details How To Use AI Securely, as CERT Honcho Tells CISOs To Sharpen AI Security Skills Pronto

Tenable

And a global survey shows cyber pros weighing pros and cons of AI. 1 - Using AI securely: Global cyber agencies publish new guide Is your organization – like many others – aggressively adopting artificial intelligence to boost operational efficiency? Plus, CERT’s director says AI is the top skill for CISOs to have in 2024.

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Netflix crackdown, monetizing ChatGPT and bypassing FB’s 2FA

TechCrunch

Monetized ChatGPT: OpenAI this week launched a pilot subscription for its text-generating AI. For $20 a month, subscribers can access more than what the base level gets: access to ChatGPT during peak hours, faster response times and priority access to new features and improvements. And he got paid. If you’re not, consider signing up.

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Cybersecurity Snapshot: As AI Worries Spike, Experts Send Secure AI Advice to the White House, Capitol Hill 

Tenable

Plus, employees go gaga over ChatGPT, while cyber teams get tasked with securing it. According to a survey of 9,305 U.S. professionals from job search website Glassdoor, a resounding majority of respondents – 80% – said they oppose bans or restrictions on ChatGPT at their workplace. According to a survey of 9,305 U.S.

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Cybersecurity Snapshot: Attackers Hack Routers To Hit Critical Infrastructure, as CISA Calls for More Secure Router Design

Tenable

CISA is calling on router makers to improve security, because attackers like Volt Typhoon compromise routers to breach critical infrastructure systems. Plus, Italy says ChatGPT violates EU privacy laws. And a cyber expert calls on universities to beef up security instruction in computer science programs. So said the U.S.