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Fresh from controversy, call center analytics firm Loris raises $12M

TechCrunch

A 2019 Salesforce report found that 53% of service organizations expected to use chatbots within 18 months. But Loris, which today announced that it raised $12 million in a Series A round, is different than many in that its software is designed to coach customer service reps rather than respond to customer requests. ” Loris.

Analytics 204
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Education Executive Search: Shaping the Leaders of Tomorrow’s Institutions

N2Growth Blog

Educational institutions face unique challenges when it comes to recruiting high-quality leaders who possess the necessary skills, expertise, and vision to drive the success of the organization. These factors combined create a complex landscape for organizations seeking to find and attract the best leaders in the field.

Education 164
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#Cloudera Life Employee Spotlight: Joel Martinez

Cloudera

Now, Joel has account executive responsibilities in the new business development organization, comprised of new logo teams in the central and western US. So while taking action is vital to a successful career in sales, devoting time to regular practice and coaching is an investment in your future.”

Biotech 79
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The New World Of Enterprise Sales

Strategy Driven

Enterprise systems became more integrated, and several larger global organizations emerged as the leaders in enterprise applications. Consulting organizations were often required to implement them. The marketplace has become more digital and social media is now where most buyers (especially millennials) are doing research.

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5 Key Lessons From Learning Organizations

QAspire

Home Go to QAspire.com Guest Posts Disclaimer 5 Key Lessons From Learning Organizations Problems, challenges and inefficiencies (in one way or the other) are a part of any organization. How organizations deal with them makes all the difference. In my career so far, I have (broadly) seen two kinds of organizations.

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Experiential Travel Explained: Players, Distribution Landscape, and Opportunities

Altexsoft

Now that we’re done with the basics, let’s talk about how businesses can actually help adventure-seeking travelers plan and organize the vacation of their dreams. Whether organized by the company itself or sourced from third-party suppliers, such experiential travel products find their place in the overall portfolio.

Travel 105
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Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. In principle very little; but in practice virtually everything.