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TIAA modernizes the customer journey with AI

CIO

Achieving end-to-end visibility — in real-time — into these journeys, some of which involve highly customized legacy contracts typical of a 100-year-old company, would enable TIAA to better serve its customers across the various decision and touch points along the way from enrollment to retirement.

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Taktile raises $20M to help fintech companies test and deploy decision-making models

TechCrunch

The logic behind many fintech companies’ automated decisions — decisions that determine whether a customer is approved for a credit line, for example — is hard-coded into their app’s backend. “This round will help us further accelerate our ongoing expansion in the U.S., ” Image Credits: Taktile. .

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Bandit ML helps e-commerce businesses present the most effective offer to each shopper

TechCrunch

Conti (who founded the company with Lionel Vital and Joseph Gilley) is a former Uber software engineer and researcher himself. In fact, Conti said the technology the startup uses to make these decisions is similar to the ReAgent project that he worked on at Facebook. It also raised a $1.32 It also raised a $1.32

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Predibase exits stealth with a low-code platform for building AI models

TechCrunch

Data science teams are stymied by disorganization at their companies, impacting efforts to deploy timely AI and analytics projects. based companies, 44% said that they’ve not hired enough, were too siloed off to be effective and haven’t been given clear roles. These are ultimately organizational challenges.

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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

But Southwest’s technology was also cited by experts and the company’s leadership as contributing to the calamity. “IT Murray , president of the Southwest Airlines Pilots Association, and “Southwest has always been a laggard when it comes to technology,” according to Helane Becker , an aviation analyst with Cowen.

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Generative AI is a make-or-break moment for CIOs

CIO

Still, it’s worth remembering that we’ve seen this movie before, with companies piling into exciting new technologies with a melee of premature experiments and pilots. They can bring a pragmatic technology lens to determine when and where gen AI can generate the greatest value — and where it is not the best option.

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Know before you go: 6 lessons for enterprise GenAI adoption

CIO

That quote aptly describes what Dell Technologies and Intel are doing to help our enterprise customers quickly, effectively, and securely deploy generative AI and large language models (LLMs).Many We’re using our own databases, testing against our own needs, and building around specific problem sets.