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Employee engagement: 10 best practices for improving your culture

CIO

According to the Gallup State of the Global Workforce 2023 Report , 41% of respondents attributed their lack of engagement to leadership and the workplace culture. You can stop the quiet quitting by improving your work culture, so your people speak up before they nope out. That starts with an employee engagement survey.”

Culture 328
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4 tips for championing contact center innovation from an award-winning customer experience leader

CIO

Here are four tips Mary shared with me for driving contact center innovation to fuel business performance and champion authentic experiences for all – and how Avaya’s industry-leading contact center solutions , along with the hard work of customer care professionals, enables Aflac to do so. This goes beyond internal culture or morale.

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Enhancing Board Performance: Strategies for Effective Board Evaluations

N2Growth Blog

By conducting regular evaluations, companies can gain valuable insights into the performance and effectiveness of their board members, identifying areas for improvement and implementing necessary changes. This process enhances board accountability, fosters a culture of continuous improvement, and drives organizational success.

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Trust: The foundation for successful digital transformation

CIO

A recent PwC survey indicates an overwhelming 91 percent of CEOs acknowledge the pivotal role of trust in achieving success. Without a culture of trust, executives face several formidable challenges: Lack of transparency. On the other hand, there are organizations with teams that are equipped with value-based plans and metrics.

Metrics 344
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The Metrics Disconnect Between Developers and IT Leaders

DevOps.com

A survey of 350 software developers found a majority (91%) of respondents are unhappy with the actual metrics leadership teams are measuring.

Metrics 101
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How Better DEX Benefits People + Performance: 3 Key Use Cases

Ivanti

Just as importantly, a DEX solution can improve work culture, employee engagement and performance, enhancing an enterprise's resilience and competitiveness. The dangers of bad DEX Knowledge workers who use digital technology to perform job tasks face an endpoint management challenge an average of 919 times per year, or approximately 3.67

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Unmuted founder Max van den Ingh on success beyond the metrics

TechCrunch

Relying on proven tactics and measurable metrics isn’t enough — today, the most effective marketers constantly study and learn from innovative approaches while exploring new avenues. If you know of one, let us know by filling out this quick survey. Every experiment we ran increased the demo request metric to some extent.

Metrics 251