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8 steps to turning around a toxic IT culture

CIO

Identifying and neutralizing an emerging toxic IT culture before it can begin damaging team members, projects, and overall organization performance is every CIO’s responsibility. The following eight steps will help you prevent or root out cultural toxicity, keeping your department strong, united, and efficient.

Culture 350
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8 tips for cultivating a winning IT culture

CIO

“Employees who aren’t just informed of objectives, but given a sense of responsibility, are more comfortable with their roles and tend to enjoy the challenge of being a key driver of excellent performance.” Are you looking to build a winning IT culture? Building a winning IT culture is an ongoing journey, Angra observes.

Culture 355
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Diversity and inclusion: 7 best practices for changing your culture

CIO

CIO.com spoke to DEI leaders and experts to uncover the best practices for building diverse teams and a culture that nurtures those teams and individuals to stop the churn and get closer to the organization’s overall D&I goals. But if your company is not a startup, it is still important to fix your culture before you recruit.

Culture 351
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Enhancing Board Performance: Strategies for Effective Board Evaluations

N2Growth Blog

By conducting regular evaluations, companies can gain valuable insights into the performance and effectiveness of their board members, identifying areas for improvement and implementing necessary changes. This process enhances board accountability, fosters a culture of continuous improvement, and drives organizational success.

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4 tips for championing contact center innovation from an award-winning customer experience leader

CIO

Here are four tips Mary shared with me for driving contact center innovation to fuel business performance and champion authentic experiences for all – and how Avaya’s industry-leading contact center solutions , along with the hard work of customer care professionals, enables Aflac to do so. This goes beyond internal culture or morale.

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Why data leaders struggle to produce strategic results

CIO

That’s from a survey of 566 data and analytics leaders globally that Gartner conducted online from September to November 2022. “It Respondents to the survey reported their organizations are increasing investment in data management (65%), data governance (63%), and advanced analytics (60%). The top impediment?

Data 354
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3 key digital transformation priorities for 2024

CIO

94% of the executives we surveyed said they had plans to increase their investment in IT or emerging technologies, and 80% said they plan to increase investment in AI over the next year,” reports Ken Englund, leader of technology, media, and telecommunications for the Americas at EY. Luckily, many are expanding budgets to do so. “94%