Microsoft Ignite 2023: 11 takeaways for CIOs
CIO
NOVEMBER 15, 2023
Copilot for Service is intended to help agents in contact centers, ingesting customer information and knowledgebase articles and integrating with Teams, Outlook, and third-party systems, including Salesforce, ServiceNow, and Zendesk. Copilots for sysadmins It’s not just Microsoft 365 users that get a copilot: Admins will have one too.
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