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TechCrunch+ roundup: Zendesk rejects $17B offer, sidewalk robots, recruiting survey

TechCrunch

Our startup’s first hire was a fractional Head of Remote. With that in mind, SaaS startup Wingback made a fractional head of remote its first hire, “and it was the best decision we made,” said Yann Leretaille, co-founder and CTO. Our startup’s first hire was a fractional Head of Remote.

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Top 10 barriers to strategic IT success

CIO

When it came to establishing a well-run data program, Taglienti says too many organizations spent the past decade “kicking the can down the road. According to The State of the CIO Survey,24% of CIOs view “reinventing infrastructure/applications to meet new requirements” as a challenge holding IT back. 1 challenge listed.

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8 pressing needs for CIOs in 2024

CIO

“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.

Security 329
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What is a CTO? The exec who sets tech strategy

CIO

What is a CTO? The chief technology officer (CTO) is the senior executive who focuses on the technological requirements, opportunities, and challenges within an organization. What does a CTO do? What does a CTO do? Years ago, the CTO most often led the infrastructure function.

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8 steps to turning around a toxic IT culture

CIO

Sealock also advises conducting regularly scheduled anonymous team surveys, designed to reveal a budding toxic culture. Sealock believes that such a survey is “a great way to identify culture issues and to track the effectiveness of remediation efforts to improve culture.” Flower suggests uniting teams by deploying compelling programs.

Culture 350
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10 things keeping IT leaders up at night

CIO

“It seems to be an increasing worry — worry over whether the enterprise is secure and its data is protected, because everything else falls to the wayside if that’s not taken care of first,” says John Buccola, CTO of E78 Partners, which provides consulting and managed services in finance technology and other professional areas.

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8 tips for cultivating a winning IT culture

CIO

Secure funding, design a program for a small group of individuals, and run a pilot,” he advises. For a qualitative view, employee surveys that measure engagement or information from front-line managers can be used. Rodenbostel suggests starting small. Organization guidelines should be both comprehensive and fair.

Culture 353