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TIAA modernizes the customer journey with AI

CIO

To make that possible, JSOC reaches into the company’s cloud infrastructure to access data using a range of technologies, including AWS Gateway, Aurora, OpenShift, Secrets Manager, Athena, and Kafka, to name a few. This is our first foundational step in automating that and making it as proactive as possible.”

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Transforming IT culture for business success

CIO

With IT increasingly driving new initiatives in concert with key business partners, there’s opportunity for technology leaders to nurture an organizational identity that keeps everyone razor-focused on digitally transforming the business in pursuit of strategic goals. Back in the day, IT culture was all about the perks.

Culture 321
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Low code/no code tools reap IT benefits—with caveats

CIO

A September 2021 Gartner report predicted that by 2025, 70% of new applications developed by enterprises will use low-code or no-code technologies, up from less than 25% in 2020. So there’s a lot in the plus column, but there are reasons to be cautious, too. It’s for speed to market,” says CTO Vikram Ramani.

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Medal.tv, a video clipping service for gamers, enters the livestreaming market with Rawa.tv acquisition

TechCrunch

Medal.tv’s community had been asking for the ability to do livestreaming for some time, the exec also noted, but the technology would have been too expensive for the startup to build using off-the-shelf services at its scale, de Witte said. That technology is now coming to Medal.tv. Image Credits: Medal.tv.

Video 246
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Panera CIO John Meister on mastering customer experience

CIO

Under his leadership, Panera’s websites and apps have won numerous awards, including #1 Most Innovative Company in Food by Fast Company and Industry Best in Tech by Restaurant Business. If we know, for example, that a guest always takes the onions off their order, then if they forget, we know to ask about it.

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Driving toward 10G and Beyond: CableLabs Engagement in Standards Organizations and Industry Consortia

CableLabs

CableLabs continues to engage heavily with—and to play a key leadership role across—a broad group of global information and communications technology standards development organizations (SDOs) and industry consortia. Driving Convergence of Fixed and Mobile Access Across Wired and Wireless Networks. 3GPP , OnGo Alliance , Wi?

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Expat CIOs: IT leaders broaden horizons with global experiences

CIO

For others such as Brian Ferris, chief data, analytics, and technology officer at loyalty, marketing, and data analytics consulting firm Loyalty NZ, leading IT abroad was about “gaining huge value in seeing different issues and learning different ways of approaching problems, something that can’t be learnt out of a book.”