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Off the Shelf vs Custom Software: Making the Right Choice for Your Business

Trigent

Here’s all that you need to make an informed choice on off the shelf vs custom software. While doing so, they have two choices – to buy a ready-made off-the-shelf solution created for the mass market or get a custom software designed and developed to serve their specific needs and requirements.

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Ellen DeGeneres, Portia de Rossi, Shaun White, Shawn Mendes get behind Shelf Engine

TechCrunch

Shelf Engine ’s mission to eliminate food waste in grocery retailers now has some additional celebrity backers. The company has already helped retailers divert 1 million pounds of food waste from landfills, Stefan Kalb, co-founder and CEO of Shelf Engine, told TechCrunch. This includes a $12 million Series A from 2020.

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Transforming IT culture for business success

CIO

With IT increasingly driving new initiatives in concert with key business partners, there’s opportunity for technology leaders to nurture an organizational identity that keeps everyone razor-focused on digitally transforming the business in pursuit of strategic goals. Back in the day, IT culture was all about the perks.

Culture 304
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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

But Southwest’s technology was also cited by experts and the company’s leadership as contributing to the calamity. “IT Murray , president of the Southwest Airlines Pilots Association, and “Southwest has always been a laggard when it comes to technology,” according to Helane Becker , an aviation analyst with Cowen.

Airlines 332
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TIAA modernizes the customer journey with AI

CIO

To make that possible, JSOC reaches into the company’s cloud infrastructure to access data using a range of technologies, including AWS Gateway, Aurora, OpenShift, Secrets Manager, Athena, and Kafka, to name a few. This is our first foundational step in automating that and making it as proactive as possible.”

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RedRoute wants answering customer service calls to be as easy as using ‘Alexa’

TechCrunch

Seeing the modern world of voice technology as more people were outfitting their homes with Amazon’s Alexa, Google Home and voice-controlled televisions, the trio pivoted their business in 2017 to create a similar experience for the world of customer service. Customer care as a service: Outsourcing can help your startup wow clients 24/7.

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4 ways to ask hard questions about emerging tech risks

CIO

As CIOs and technology leaders, we’re almost always in the role of the technology evangelist, bringing both mainstream and emerging technology into the organization for business benefit. Technology has always been used for positive and negative effect. What’s new and different today?