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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 283
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8 big IT failures of 2023

CIO

We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023. Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems.

Airlines 344
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Sustainable Travel: Opportunities Digital Technology Provides for a Greener Business

Altexsoft

Greenhouse gases (tourism is responsible for around 8 percent of global carbon emissions, three-quarters of which is due to aviation), local resource overuse (e.g., Greenhouse gases (tourism is responsible for around 8 percent of global carbon emissions, three-quarters of which is due to aviation), local resource overuse (e.g.,

Travel 95
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Brex takes a swipe at Concur with an expansion into travel

TechCrunch

Image Credits: Brex Brex opted not to accept commissions from airlines or hotels that would not provide more expensive flights or hotels as alternatives, Dubugras said. Today, Brex says companies in more than 120 countries, such as DoorDash, Coinbase, Indeed, Superhuman, SeatGeek, Built Technologies and Scale AI, are users of the product.

Travel 192
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CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. When we think about the person who has the CIO job, we think of someone who spends their time thinking about the importance of information technology including such things as cloud computing, building new data centers, and the arrival of the internet of things.

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Sabre API Integration: Hands-On Experience With a Leading GDS

Altexsoft

A leading global distribution system in North America, Sabre leverages the content from airlines, hotels, car rentals, and other travel suppliers across the world. Short for Semi-Automated Business Research Environment, Sabre was developed back in the 1960s by IBM to help American Airlines handle growing volumes of passengers.

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How Attribute-Based Shopping Will Change Hotel Booking

Altexsoft

Airlines realized long ago that unbundling their product and allowing customers to buy valued ancillaries not only improved revenue and margins but actually improved customer satisfaction. One great option for brands with well managed loyalty programs is to tie availability of certain attributes to loyalty status.

Hotels 111