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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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8 big IT failures of 2023

CIO

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

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CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline. Image Credit: Job Garcia.

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Brex takes a swipe at Concur with an expansion into travel

TechCrunch

Image Credits: Brex Brex opted not to accept commissions from airlines or hotels that would not provide more expensive flights or hotels as alternatives, Dubugras said. The company says it is currently using the generative AI technology to write, test, and fix code with the aim of increasing its operational efficiency and reducing overhead.

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Sustainable Travel: Opportunities Digital Technology Provides for a Greener Business

Altexsoft

It means that people want to travel responsibly, so hotels, airlines, and tour companies have to keep up and satisfy their customers (and attract new ones). Sustainability in airline industry. Airlines implement fuel management systems to measure, analyze, and plan fuel expenditure. Here are some areas to focus on.

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How Attribute-Based Shopping Will Change Hotel Booking

Altexsoft

Airlines realized long ago that unbundling their product and allowing customers to buy valued ancillaries not only improved revenue and margins but actually improved customer satisfaction. One great option for brands with well managed loyalty programs is to tie availability of certain attributes to loyalty status. Level 5.

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The shocking allegations against Daylight, an LGBTQ+ focused startup

TechCrunch

That company has reportedly ruffled a few feathers, though, as of late, according to AwardWallet , by devaluing “cash and crypto redemptions by 40% and slashed Brex Rewards point transfer rates to airline partners by over 40%” with little to no notice. Smoakland is currently beta-testing a loophole that lets its customers pay by credit card.

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