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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 325
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8 big IT failures of 2023

CIO

And because the incumbent companies have been around for so long, many are running IT systems with some elements that are years or decades old. Honestly, it’s a wonder the system works at all. Probably the worst IT airline disaster of 2023 came on the government side, however.

Airlines 345
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CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline.

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Brex takes a swipe at Concur with an expansion into travel

TechCrunch

Image Credits: Brex Brex opted not to accept commissions from airlines or hotels that would not provide more expensive flights or hotels as alternatives, Dubugras said. But we think that just reduces trust in the system. Some companies get paid to not show those because they know corporate buyers are less price sensitive,” he added.

Travel 192
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Sustainable Travel: Opportunities Digital Technology Provides for a Greener Business

Altexsoft

Greenhouse gases (tourism is responsible for around 8 percent of global carbon emissions, three-quarters of which is due to aviation), local resource overuse (e.g., It means that people want to travel responsibly, so hotels, airlines, and tour companies have to keep up and satisfy their customers (and attract new ones).

Travel 95
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How Attribute-Based Shopping Will Change Hotel Booking

Altexsoft

Airlines realized long ago that unbundling their product and allowing customers to buy valued ancillaries not only improved revenue and margins but actually improved customer satisfaction. In the hotel’s systems, Room Types are often the lowest possible number of categories that capture high level variations among available accommodations.

Hotels 111
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Sabre API Integration: Hands-On Experience With a Leading GDS

Altexsoft

A leading global distribution system in North America, Sabre leverages the content from airlines, hotels, car rentals, and other travel suppliers across the world. Short for Semi-Automated Business Research Environment, Sabre was developed back in the 1960s by IBM to help American Airlines handle growing volumes of passengers.