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Exploring the pros and cons of cloud-based large language models

CIO

In light of this, developer teams are beginning to turn to AI-enabled tools like large language models (LLMs) to simplify and automate tasks. The language model generates text that is not logically consistent with the input but still sounds plausible to a human reader.

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UPS delivers customer wins with generative AI

CIO

United Parcel Service last year turned to generative AI to help streamline its customer service operations. MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company.

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5 ways to deploy your own large language model

CIO

Generative AI is transforming the world, changing the way we create images and videos, audio, text, and code. According to a September survey of IT decision makers by Dell, 76% say gen AI will have a “significant if not transformative” impact on their organizations, and most expect to see meaningful results within the next 12 months.

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Rocket Mortgage lays foundation for generative AI success

CIO

That’s why Rocket Mortgage has been a vigorous implementor of machine learning and AI technologies — and why CIO Brian Woodring emphasizes a “human in the loop” AI strategy that will not be pinned down to any one generative AI model.

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Generative AI hallucinations: What can IT do?

CIO

Generative AI adoption is growing in the workplace—and for good reason. Studies indicate the potential for significant productivity gains: workers saw some writing projects speed up by 40% in a study released by Science and developers were able to complete certain tasks up to 30% faster according to McKinsey research.

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Avoid generative AI malaise to innovate and build business value

CIO

Despite the promise generative AI holds for boosting corporate productivity, closing the gap between its potential and business value remains one of CIOs’ chief challenges. It isn’t for lack of effort, as recent research suggests. Learn more about how Dell Generative AI Solutions.

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American Honda IT to fuel innovation with generative AI

CIO

Generative AI takes a front seat As for that AI strategy, American Honda’s deep experience with machine learning positions it well to capitalize on the next wave: generative AI. The ascendent rise of generative AI last year has applied pressure on CIOs across all industries to tap its potential.