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Insurance IT leaders herald new era for digital customer experience

CIO

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

Insurance 297
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CIOs in financial services embrace gen AI — but with caution

CIO

Highly regulated, customer-centric, and dependent on layers of human involvement and manual processes, financial services are ripe for automation through artificial intelligence (AI). So business technology leaders in financial services are carefully navigating a path toward AI. Banks have to get ready to take the step forward.”

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How strategic partnerships are the key to AI-driven innovation

CIO

But things have gotten a little more complicated now, as the large-scale roll-out of generative artificial intelligence (GenAI) has introduced the need for a multidisciplinary approach to innovation. The real power of the technology is its ability to draw on disparate data sets and connect workflows.

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Superscript, a bespoke insurance provider for SMEs, raises $54 million

TechCrunch

Superscript , an insurance broker and tech platform targeting SMEs and “high-growth” tech firms, has raised £45 million ($54 million) in a Series B round of funding. Founded out of London in 2015, Superscript constitutes two core insurance businesses: an online-only “self-serve” platform that’s available to U.K.

Insurance 305
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Demystifying Artificial Intelligence (AI) and Generative AI

Newgen Software

Artificial intelligence (AI) has made its presence felt across all domains. The continuously evolving technology keeps tech enthusiasts and industries on the edge, making them wonder what’s next. The latest to jump onto the artificial intelligence (AI) bandwagon is Generative AI (GenAI). Happy exploring!

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EvolutionIQ secures $21M to streamline insurance claims processing with AI

TechCrunch

Processing claims at scale presents a challenge for insurers, particularly where the claims entail factors like complex underlying health conditions. A growing cohort of startups including Alan, Tractable and Snapsheet offer tools to help customers navigate through the insurance claims process. ” Accelerating insurance claims.

Insurance 233
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Cowbell raises $100M to build out its AI-based cyber insurance platform for SMBs

TechCrunch

Cybercrime is on the rise, and today an insurance startup that’s built an artificial intelligence-based platform to help manage the risks from that is announcing a big round of funding to meet the opportunity. “Underwriting cyber insurance for SMEs is a more dire prospect than for large enterprises,” he said.

Insurance 260