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Henkel embraces gen AI as enabler and strategic disruptor

CIO

TPM and TPO are key disciplines in the CPG space that involve managing and optimizing all promotional activities conducted with retailers, from discounts to deductions and payments. This just wasn’t possible with traditional machine learning.

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Software vendors offer AI sales boost for retail at NRF show

CIO

As they take stock after the year-end frenzy of shopping the holiday season always brings, retail CIOs attending the National Retail Federation’s annual show, NRF 2024, may be wondering how they can improve their IT systems’ performance over the next 12 months. year on year in the first 11 months of 2023, AI or no AI.

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3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

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Google Cloud for Retailers adds AI-based inventory, e-commerce tools

CIO

In a bid to help retailers transform their in-store, inventory-checking processes and enhance their e-commerce sites, Google on Friday said that it is enhancing Google Cloud for Retailers with a new shelf-checking, AI-based capability, and updating its Discovery AI and Recommendation AI services.

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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

prides itself in delivering “legendary” customer service, and it has turned to artificial intelligence to assist with that goal. The rural lifestyle retailer, with more than 2,200 stores across the US, caters to the needs of rural residents with a wide variety of products on its shelves. Tractor Supply Co.

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5 ways AI is showing promise as a decision-maker

CIO

Now they’re eyeing a next-phase opportunity—relying on machine intelligence to handle complex decisions. “If Outcomes are fed back into machine learning models to improve prediction accuracy continually. Artificial Intelligence AI makes this capability available to any business.

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SAP to infuse IBM’s Watson AI engine into its entire portfolio

CIO

ERP software provider SAP on Tuesday said it is partnering with IBM to infuse the latter’s Watson artificial intelligence (AI) engine across its entire solutions portfolio, including SAP S/4 HANA, S/4 HANA Cloud, SAP Business One, and SAP Business ByDesign. Artificial Intelligence, IBM, SAP