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Zendesk report: IT leaders to prioritize these 3 areas in 2024 and beyond

CIO

Remote work, the introduction of ChatGPT, ever-increasing security threats — it’s all had a profound impact on IT. The push to personalize customer and employee interactions along with the increase in remote work has increased the already large volume of sensitive data that companies must securely and properly manage.

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Survey: Marketers embrace AI at expense of metaverse investments

CIO

The B2B marketing landscape is experiencing a seismic shift fueled by the ascent of ChatGPT and other generative AI (GAI) apps. In a testament to its growing importance, 80% of marketers have experimented with or deployed the burgeoning technology, in some cases redirecting budgets from last year’s forays into the metaverse.

Survey 243
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Fusing Artificial Intelligence and Learning & Development

Experience to Lead

For an introduction to Artificial Intelligence and its ethical considerations within the business context, read the first article here. Artificial intelligence is a topic firing up conversations in every field, from the future of work to workforce augmentation. This is the second article in our AI and L&D series.

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The AI continuum

CIO

ChatGPT has turned everything we know about AI on its head. Generative AI and large language models (LLMs) like ChatGPT are only one aspect of AI. In many ways, ChatGPT put AI in the spotlight, creating a widespread awareness of AI as a whole—and helping to spur the pace of its adoption. AI encompasses many things.

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Tackling Healthcare Staffing Shortages with Salesforce and Artificial Intelligence (AI)

Perficient

Salesforce’s Health Cloud, Data Cloud, and Einstein GPT Combine to Revitalize Workforce Efficiencies Salesforce is a powerful software as a service platform. Enabling Workforce Optimization Einstein GPT (Generative pre-trained transformer) is a natural language generation tool.

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How Italian CIOs produce value with gen AI

CIO

ChatGPT was a watershed moment in the evolution and adoption of AI. Case in point is its new conversational assistant copilot, AlpiGPT an internal search engine of corporate data that can personalize travel packages and quickly answer questions, says company CIO, Francesco Ciuccarelli. Employees are even calling it a trusted colleague.

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Chief AI officer: What it takes to land the C-suite’s hottest new job

CIO

As countless organizations race to investigate or adopt artificial intelligence technologies, many are building out an AI skilled workforce. That includes the decision to appoint or hire a chief artificial intelligence officer (CAIO). I map out a data-driven roadmap that is based on Kurzweil’s predictions,” Coto explains.

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