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What Erie Insurance does to develop transformational talent

CIO

When the leadership team at Erie Insurance planned a large-scale transformation, they knew it couldn’t be an IT-only effort. Finally, the way Erie Insurance drives transformation is by leveraging enterprise business agility. This program allows our IT team to have the right balance of technical and leadership skills.”

Insurance 237
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How culture and strategic partnerships help fuel transformation

CIO

Multinational insurance and finance corporation AIA New Zealand’s dream is to help make the country one of the healthiest and best protected nations in the world. As New Zealand’s largest life insurer and leading health insurer, our purpose is to help New Zealanders live longer, healthier lives,” he says.

Culture 246
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9 traits of great IT leaders

CIO

Such advice, however, speaks only to what CIOs need to successfully manage the IT department — that is, to deliver operational excellence and meet key performance requirements. Here, veteran CIOs and executive leadership experts highlight the essential traits required to be a standout IT leader today.

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The CIO as chief integration (and influence) officer

CIO

The IT team not only built the platform for the project, but Fazal helped build the business case, identified its impact on each business unit, and then developed the change management processes around it. “IT IT is in the best position to look at the impact of process change across the organization,” he says.

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Mitigating mayhem in a complex hybrid IT world

CIO

We’ve all seen the insurance commercials: Mayhem is everywhere. When it strikes in the consumer world of insurance, you want the right people on your side and the right plan to navigate a way forward. When I see issues at the customer level, the first question to ask is, “What changed?” The same can be said about IT.

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The rise of the chief transformation officer

CIO

“I really do think about the two roles differently,” says Wiedenbeck, senior vice president and chief technology and transformation officer (CTTO) for the financial services and insurance company. “I In addition to influence, transparency and accountability are critical to Wiedenbeck’s change management playbook.

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Building digital fluency in the C-suite and beyond

CIO

Leadership “puts their money where their mouth is.” Translating the CEO’s strategy Another legacy organization, 105-year-old The Teachers Insurance and Annuity Association of America (TIAA), has “a specific focus on elevating data and digital fluency” across the organization, says Sastry Durvasula, CIO and client services officer.