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American Honda IT to fuel innovation with generative AI

CIO

Generative AI takes a front seat As for that AI strategy, American Honda’s deep experience with machine learning positions it well to capitalize on the next wave: generative AI. The ascendent rise of generative AI last year has applied pressure on CIOs across all industries to tap its potential.

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UPS delivers customer wins with generative AI

CIO

United Parcel Service last year turned to generative AI to help streamline its customer service operations. MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company.

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Avoid generative AI malaise to innovate and build business value

CIO

Despite the promise generative AI holds for boosting corporate productivity, closing the gap between its potential and business value remains one of CIOs’ chief challenges. It isn’t for lack of effort, as recent research suggests. Learn more about how Dell Generative AI Solutions. Right-size your model(s).

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Inside Walmart’s generative AI journey

CIO

“Our people make the difference” — a common catchphrase of Walmart founder Sam Walton — still guides the company’s path forward as it ventures into the future with generative AI. The move places Walmart among a handful of companies (aside from tech giants) that have leveraged generative AI at scale.

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Generative AI: the Shortcut to Digital Modernisation

CIO

THE BOOM OF GENERATIVE AI Digital transformation is the bleeding edge of business resilience. As transformation is an ongoing process, enterprises look to innovations and cutting-edge technologies to fuel further growth and open more opportunities. percent of the working hours in the US economy.

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5 use cases for how Generative AI can supercharge document productivity across the enterprise

CIO

A lot of that information resides in documents like contracts, financial filings, white papers, sales decks, and research reports. Generative AI presents an incredible new opportunity to empower every knowledge worker to get more value from their documents and work more productively.

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The generative AI revolution is transforming how banks work

CIO

The generative AI revolution has the power to transform how banks operate. Banks are increasingly turning to AI to assist with a wide range of tasks, from customer onboarding to fraud detection and risk regulation. So, as they leap into AI, banks must first ensure that their data is AI-ready.