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Call center automation software vendor Replicant raises $78M

TechCrunch

According to one survey , only 10% of contact center agents reach proficiency in fewer than two months. Prior to Replicant, Abraham — who joined eBay in 2011 via the company’s acquisition of Milo.com — did stints as a software engineer at Atomic and smart device company Leeo. And what about call center workers?

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9 investors, execs and founders discuss Zagreb’s startup potential

TechCrunch

But Croatia’s entrepreneurs haven’t been quiet: Startups like Infobip and Rimac are significant local hero businesses now, and the region can boast of high-quality talent in the tech, automotive, manufacturing, and agtech spaces. Use discount code ZAGREB2021 to save 25% off an annual or two-year Extra Crunch membership.

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2023 Initiatives for the CFO & CIO

Perficient

Finance & Accounting leaders will undoubtedly need help, particularly from technology experts. Operations, finance & accounting, recruiting, marketing, external reporting, customer relationship management… all rely on innovative technological solutions to provide organizations with a competitive edge.

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10 Benefits of Moving Legacy HR Systems to the Cloud

CloudSphere

By eliminating the need for on-premises servers and infrastructure, organizations significantly reduce expenses related to hardware maintenance, software upgrades, and data storage. Cost Savings Migrating legacy HR systems to the cloud brings substantial cost savings.

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Supply Chain Control Tower: Enhancing Visibility and Resilience

Altexsoft

Source: Supply Chain Dive Over the last few years, global supply chains have been so severely disrupted – but also enhanced with cutting-edge technologies. Leading executives focus on building resilient and intelligent supply chains that can withstand the turmoil due to data-based proactive decisions.

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Data Collection for Machine Learning: Steps, Methods, and Best Practices

Altexsoft

They track people’s behavior on the Internet, initiate surveys, monitor feedback, listen to signals from smart devices, derive meaningful words from emails, and take other steps to amass facts and figures that will help them make business decisions. Set up data storage technology. Key questions to answer for data collection.

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API Economy: Essentials and the Impact on The Software Business

Altexsoft

Speaking plainly, constant temperature updates in your weather widget is a result of an exchange between two software programs. API economy is a term denoting a new way of distributing software and data. For those of you far from the tech world, an API is a channel of communication between two software programs.