Call center automation software vendor Replicant raises $78M
TechCrunch
APRIL 26, 2022
According to one survey , only 10% of contact center agents reach proficiency in fewer than two months. Prior to Replicant, Abraham — who joined eBay in 2011 via the company’s acquisition of Milo.com — did stints as a software engineer at Atomic and smart device company Leeo. And what about call center workers?
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