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United Airlines gives employees the digital tools to make customers happy

CIO

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. That was our story, and we worked very diligently to change the narrative.” In that model, no one was looking out for the end user.

Airlines 320
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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 323
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Sustainable Travel: Opportunities Digital Technology Provides for a Greener Business

Altexsoft

Greenhouse gases (tourism is responsible for around 8 percent of global carbon emissions, three-quarters of which is due to aviation), local resource overuse (e.g., It means that people want to travel responsibly, so hotels, airlines, and tour companies have to keep up and satisfy their customers (and attract new ones).

Travel 95
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Experiential Travel Explained: Players, Distribution Landscape, and Opportunities

Altexsoft

For example, TripAdvisor 2022 Report discovered that about three quarters of travelers are willing to see new places, with such priorities as having new experiences and learning about history and culture not far behind. Instead of that flight-and-flop style, many vacationers are hungry for excitement, cultural immersion, and new experiences.

Travel 105
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Modern GRC: What is Change and How to Adapt

Saviynt

Last week, at the Saviynt Converge Conference, I remembered how many things have changed in the past year, as with most year-end reviews. These types of reviews have been something that I have tried to comprehend and embrace. behaviors and culture) in order to enable businesses to fix what is broken and ultimately reinvent themselves.

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Modern GRC: What is Change and How to Adapt

Saviynt

Last week, at the Saviynt Converge Conference, I remembered how many things have changed in the past year, as with most year-end reviews. These types of reviews have been something that I have tried to comprehend and embrace. behaviors and culture) in order to enable businesses to fix what is broken and ultimately reinvent themselves.

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The Hidden Costs of Offshore Development

iTexico

One thing for certain, however, is that the reason why outsourcing is so frequently leaned on is due to its overtly cost-effective nature. Cultural Affinity. Having so many cultures around the globe is a good thing, let’s start off with that. Not sharing the same culture and time zone maximizes communication gaps between teams.