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How CIOs use AI to elevate CX services

CIO

Ben Elms, chief revenue officer at internet connectivity specialist Expereo, is another business leader whose company is looking to develop an in-depth view of its customers’ requirements. From our intelligence, we want to be able to suggest alternative network infrastructure and architectures.

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Cybersecurity Snapshot: Cyber Pros Say How AI Is Changing Their Work, While the FBI Reports Ransomware Hit Critical Infrastructure Hard in 2023

Tenable

That’s according to the “ 2023 Internet Crime Report ” which was released this week by the FBI’s Internet Crime Complaint Center (IC3) and also found that healthcare was the hardest hit among critical infrastructure sectors, with 249 reported attacks. Looking at cybercrime in general, individuals and businesses in the U.S. What’s new?

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Vitech uses Amazon Bedrock to revolutionize information access with AI-powered chatbot

AWS Machine Learning - AI

In this blog, we walkthrough the architectural components, evaluation criteria for the components selected by Vitech and the process flow of user interaction within VitechIQ. Amazon Bedrock VPC interface endpoints Vitech wanted to make sure all communication is kept private and doesn’t traverse the public internet.

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Building scalable, secure, and reliable RAG applications using Knowledge Bases for Amazon Bedrock

AWS Machine Learning - AI

However, to unlock the long-term success and viability of these AI-powered solutions, it is crucial to align them with well-established architectural principles. This post explores the new enterprise-grade features for Knowledge Bases on Amazon Bedrock and how they align with the AWS Well-Architected Framework.

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Simplify data prep for generative AI with Amazon SageMaker Data Wrangler

AWS Machine Learning - AI

Scraped data from the internet often contains a lot of duplications. The choice of vector database is an important architectural decision. Preparing a prompt After we create a knowledge base out of our PDF, we can test it by searching the knowledge base for a few sample queries. read HTML).

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Cloud Security: 5 Key Takeaways from the SANS DevSecOps Survey

Tenable

It also allows for the definition of custom policy-as-code to meet unique requirements.

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How PwC Achieved a Scalable Work-from-Home Model

Palo Alto Networks

The journey to transform remote access to the PwC network began about five years ago when we decided to modernize our architecture. But for the majority of knowledge-based workers, the COVID-19 pandemic has triggered the single largest work-from-home scenario the global business community has ever experienced.