article thumbnail

Enhancing customer care through deep machine learning at Travelers

CIO

New York-based insurance provider Travelers, with 30,000 employees and 2021 revenues of about $35 billion, is in the business of risk. So if you put it all together, every one of those transactions or interactions can be reinvented through a lens of technology, AI or machine learning.

article thumbnail

Insurance IT leaders herald new era for digital customer experience

CIO

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

Insurance 331
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

FarmSense uses sensors and machine learning to bug-proof crops

TechCrunch

The company creates optical sensors and novel classification systems based on machine learning algorithms to identify and track insects in real time. That data is turned into audio and analyzed by machine learning algorithms in the cloud. The key here: real-time information.

article thumbnail

Swiss Re streamlines insurers’ natural disaster response with AI

CIO

Natural disasters have been increasing in frequency, severity, and diversity in recent years, pressuring insurers to be more efficient and to anticipate event and claim fallout. Second, RDA addresses post-NatCat planning to help insurers’ prioritize property inspections. trillion.

Insurance 246
article thumbnail

Data Science Fails: Building AI You Can Trust

The game-changing potential of artificial intelligence (AI) and machine learning is well-documented. Any organization that is considering adopting AI at their organization must first be willing to trust in AI technology.

article thumbnail

Superscript, a bespoke insurance provider for SMEs, raises $54 million

TechCrunch

Superscript , an insurance broker and tech platform targeting SMEs and “high-growth” tech firms, has raised £45 million ($54 million) in a Series B round of funding. Founded out of London in 2015, Superscript constitutes two core insurance businesses: an online-only “self-serve” platform that’s available to U.K.

Insurance 305
article thumbnail

Machine Learning: Unlocking the Next for Insurers

Coforge

* field--node--title--blog-post.html.twig x field--node--title.html.twig * field--node--blog-post.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> Machine Learning: Unlocking the Next for Insurers. Machine learning will also transform the way insurance companies do business.