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3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

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Rocket Mortgage lays foundation for generative AI success

CIO

That’s why Rocket Mortgage has been a vigorous implementor of machine learning and AI technologies — and why CIO Brian Woodring emphasizes a “human in the loop” AI strategy that will not be pinned down to any one generative AI model. Artificial Intelligence, Data Management, Digital Transformation, Generative AI

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Software vendors offer AI sales boost for retail at NRF show

CIO

As they take stock after the year-end frenzy of shopping the holiday season always brings, retail CIOs attending the National Retail Federation’s annual show, NRF 2024, may be wondering how they can improve their IT systems’ performance over the next 12 months. year on year in the first 11 months of 2023, AI or no AI.

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Generative AI usage gains traction among enterprises: McKinsey

CIO

The usage of generative AI across enterprises is already widespread, although it is still early days for the new technology, according to a report from McKinsey’s AI consulting service, Quantum Black. Nearly 22% of the respondents said they are using generative AI for their work.

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Enterprises enthusiastic about generative AI, Foundry survey shows

CIO

Generative AI is already making deep inroads into the enterprise, but not always under IT department control, according to a recent survey of business and IT leaders by Foundry, publisher of CIO.com. That leaves just 1% that has either checked out generative AI and dismissed it, or have no plans to use it at all.

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Generative AI is pushing unstructured data to center stage

CIO

Advances in AI, particularly generative AI, have made deriving value from unstructured data easier. Yet IDC says that “master data and transactional data remain the highest percentages of data types processed for AI/ML solutions across geographies.” What’s different now? What’s hiding in your unstructured data?

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SAP to add generative AI, industry smarts to CX tools

CIO

Every software developer is looking at how to incorporate generative AI in its products, even SAP. The ERP vendor, which turned 50 last year , is developing a companion app for its software, to be called SAP Digital Assistant, which will use generative AI to help SAP users provide a better experience to their customers.