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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 298
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Bots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking

CIO

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

Banking 246
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Hawk AI, an anti-money laundering and fraud prevention platform for banks, raises $17M

TechCrunch

Hawk AI , a German company developing anti-money laundering (AML) and tangential fraud prevention smarts for financial institutions, has raised $17 million in a Series B round of funding. “What is the justification for an AI-driven, individual decision, and how were the algorithms that contribute to AI developed?

Banking 240
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Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 246
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Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 245
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6 lessons to learn from the 60-year history of the modern mainframe

CIO

In 1990, Rocket Software recognized the enduring importance of mainframe computing and was founded with a mission to develop and deliver great products that solve real problems. Moreover, mainframes continue to evolve, integrating emerging technologies like AI and machine learning to meet the demands of tomorrow.

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AutoRabit, which develops tooling for Salesforce CRM devs, lands $26M

TechCrunch

CEO Meredith Bell says that the new cash will be put toward product development and expanding the size of AutoRabit’s 135-person workforce. Fortunately, AutoRabit offers self-hosted plans and dedicated, isolated cloud instances, as well as packages specific to industries like healthcare, life sciences and banking and finance.

Tools 222