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Unleashing the power of banks’ data with generative AI

CIO

The implications of generative AI on business and society are widely documented, but the banking sector faces a set of unique opportunities and challenges when it comes to adoption. If banks are to put their faith in AI, then transparency will be key to building trust. This is a problem banking leaders are increasingly aware of.

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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 299
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Bots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking

CIO

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

Banking 246
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Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 246
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Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 246
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Hawk AI, an anti-money laundering and fraud prevention platform for banks, raises $17M

TechCrunch

Prior to now, Hawk AI had raised $10 million , and with a fresh $17 million in the bank, the company said that it plans to bolster its product development and global expansion plans. Compliance officers need to have transparency over both.” And this is where Hawk AI is setting out its stall.

Banking 240
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Silicon Valley Bank implodes, Apple launches a new music service, and ChatGPT goes enterprise

TechCrunch

Excitingly, it’ll feature new stages with industry-specific programming tracks across climate, mobility, fintech, AI and machine learning, enterprise, privacy and security, and hardware and robotics. Venture firms advised portfolio companies to move money out of SVB after the bank said it would book a $1.8 Now on to WiR.

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