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5 key metrics for IT success

CIO

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. Here they are.

Metrics 349
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53 Questions Developers Should Ask Innovators

TechEmpower CTO

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” ” or “Are you developing for desktop, tablet, mobile, or all three?” The innovator/developer relationship needs to be a conversation.

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Track the right metrics to improve your developers’ work experience

TechCrunch

Alex Circei Contributor Share on Twitter Alex Circei is the CEO and co-founder of Waydev , a development analytics tool that measures engineering teams' performance. To counter this productivity-sapping trend, companies need to be thinking more about developer experience (DX).

Metrics 232
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Report: AI giants grow impatient with UK safety tests

CIO

OpenAI, Google DeepMind, Microsoft, and Meta are among companies who have agreed to allow the UK’s new AI Safety Institute (AISI) to evaluate their models, but they aren’t happy with the current pace or transparency of the evaluation, according to a published report in the Financial Times, which cited sources close to the companies.

Report 310
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Salesforce plans generative AI boost for ESG reporting with Net Zero Cloud

CIO

Generative AI will soon be everywhere — including in Salesforce’s Net Zero Cloud environmental, social, and governance (ESG) reporting tool. Net Zero Cloud uses data held within the Salesforce platform to help enterprises report on their carbon footprint and manage other social and governance metrics.

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Article: InfoQ Culture & Methods Trends Report - April 2024

InfoQ Culture Methods

The Culture and Methods trends report discusses evolving roles within teams, the way the staff plus roles are able to add value, the use and misuse of DevEx metrics, how remote work continues to evolve, a lack of diversity is still a challenge, and the need to move from climate change awareness to climate conscious software engineering By Shane Hastie, (..)

Culture 126
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TechCrunch+ roundup: 3 key hiring metrics, building SDR teams, insurtech investor survey

TechCrunch

In practice, however, sales development representatives (SDRs) do most of the work required to land new customers, “making cold calls, writing email outreach, or sending outbound mail,” says GTM strategist Mike Tong. . That said, getting it right is likely the most important thing you can do for your business.”

Metrics 242