Remove Metrics Remove Survey Remove Systems Review Remove Weak Development Team
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Book review: Accelerate

Henrik Warne

DevOps in this context means things like continuous delivery, automated tests, trunk-based development, and proactive monitoring of system health. Many aspects of software development are hard to measure. I really liked that the authors have thought hard about what to measure in order to get objective yet useful metrics.

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Here’s The Crucial Metrics To Measure Your Software Development Team Effectiveness

Xicom

But, writing the lines of code or the number of hours spent at the office is not how you evaluate the effectiveness of a software developer in doing their job. Because in today’s competitive industry, like software development, quality almost eclipses the quantity of the job done. The budget increased by 160% more than the original.

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Five Metrics to Track the Performance of Your Quality Assurance Teams and the efficiency of your Quality Assurance strategy

Trigent

A product goes through different stages of a release cycle, from development and testing to deployment, use, and constant evolution. According to a PWC research report published in 2020, 1 in 3 customers is willing to leave a brand after one bad experience. Developing a sound Quality Assurance (QA) strategy.

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Call center automation software vendor Replicant raises $78M

TechCrunch

According to one survey , only 10% of contact center agents reach proficiency in fewer than two months. “[With the new capital,] we plan to ramp up investment in our customer success team to onboard new customers,” cofounder and CEO Gadi Shamia told TechCrunch via email.

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What is digital transformation? A necessary disruption

CIO

Most CEOs (72%) continue to prioritize digital investments, according to the 2022 CEO Outlook report from KPMG, in part due to concerns about emerging and disruptive technology, a top three risk to organizational growth. Once a vanguard business strategy, digital transformation has become a perennial objective for business survival.

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Navigating the Path: What Does a Chief People Officer Really Do?

N2Growth Blog

This executive role focuses on developing and implementing human resources strategies to manage the workforce and create a positive organizational culture. They focus on enhancing employee training and development programs to nurture talent and improve skills.

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Implementing Enterprise CRM Solutions for Established businesses

Openxcell

In a survey, it was observed that 72% of businesses claimed that CRM software provided their organizations with better customer data. CRM solutions are also very helpful in managing contracts, sales pipelines, and accounts, which in turn amounts to collaboration between teams and better forecasting accuracy.