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AWS adds machine learning capabilities to Amazon Connect

CIO

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) on Tuesday, at its annual re:Invent conference, said that it was adding new machine learning capabilities to its cloud-based contact center service, Amazon Connect. c (Sydney), and Europe (London) Regions.

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Enhancing customer care through deep machine learning at Travelers

CIO

s SVP and chief data & analytics officer, has a crowâ??s s unique about the [chief data officer] role is it sits at the cross-section of data, technology, and analytics,â?? On the role of the Chief Data Officer: Due to the nature of our business, Travelers has always used data analytics to assess and price risk.

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Sport analytics leverage AI and ML to improve the game

CIO

Nearly 10 years ago, Bill James, a pioneer in sports analytics methodology, said if there’s one thing he wished more people understood about sabermetrics, pertaining to baseball, it’s that the data is not the point. Computer vision, AI, and machine learning (ML) all now play a role. Capel-Davies’ advice: Focus on communication.

Sport 295
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The top 15 big data and data analytics certifications

CIO

Data and big data analytics are the lifeblood of any successful business. Getting the technology right can be challenging but building the right team with the right skills to undertake data initiatives can be even harder — a challenge reflected in the rising demand for big data and analytics skills and certifications.

Big Data 317
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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! How you can leverage innovations in technology and machine learning to improve your customer experience and bottom line.

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Swiss energy services company uses machine learning to see the future

CIO

SAP helped us to connect and combine our internal utility-related knowledge… to build a valuable tool which supports us securing the performance of the grid,” said Marcel Holzer, manager of SAP systems at IWB. Analytics would allow users to gain immediate insights into circumstances.

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20 Machine Learning/Artificial Intelligence Influencers To Follow In 2020

Hacker Earth Developers Blog

Machine Learning (ML) is emerging as one of the hottest fields today. The Machine Learning market is ever-growing, predicted to scale up at a CAGR of 43.8% The Machine Learning market is ever-growing, predicted to scale up at a CAGR of 43.8% billion by the end of 2025. billion by the end of 2025.