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5 ways to deploy your own large language model

CIO

Generative AI is transforming the world, changing the way we create images and videos, audio, text, and code. According to a September survey of IT decision makers by Dell, 76% say gen AI will have a “significant if not transformative” impact on their organizations, and most expect to see meaningful results within the next 12 months.

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UPS delivers customer wins with generative AI

CIO

United Parcel Service last year turned to generative AI to help streamline its customer service operations. MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company.

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Generative AI: now is the time to ‘learn by doing’

CIO

By Bryan Kirschner, Vice President, Strategy at DataStax Today, we’re all living in a world in which “humans with machines will replace humans without machines”—for the second time. The first time around, smartphone apps became ubiquitous and indispensable machines that just about everyone uses to get things done.

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Enterprises enthusiastic about generative AI, Foundry survey shows

CIO

Generative AI is already making deep inroads into the enterprise, but not always under IT department control, according to a recent survey of business and IT leaders by Foundry, publisher of CIO.com. The survey found tension between business leaders seeking competitive advantage, and IT leaders wanting to limit risks.

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How can CIOs build an effective Generative AI strategy?

CIO

If 2023 was the year of AI exploration, then 2024 will be the year of action. According to Forrester , investment in AI software will grow 50% faster than the wider software market. A recent PagerDuty survey also found that 71% of businesses are looking to expand investments in AI and machine learning (ML) in the next year.

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5 use cases for how Generative AI can supercharge document productivity across the enterprise

CIO

Adobe’s Future of Digital Work survey reported that knowledge workers waste nearly a full day (8.2 Generative AI presents an incredible new opportunity to empower every knowledge worker to get more value from their documents and work more productively. hours) a week just looking for information they need to do their jobs.

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How to capitalize on ‘Trustworthy AI’

CIO

When a new wave of technology innovation seems to be breaking over the horizon, the fear of missing out — FOMO — can drive hasty decisions on new IT investments. It thrust into the spotlight the potential of generative AI to revolutionize customer interactions, generate images from text input , and even automate software coding.