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Insurance IT leaders herald new era for digital customer experience

CIO

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

Insurance 329
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Navigating The Complex Waters of Insurance Executive Search: A Strategic Guide

N2Growth Blog

Crafting the Future: The Significance of Selecting the Right Insurance Executive In today’s fast-paced and ever-evolving business environment, securing the right insurance executive is more than a mere hiring decision —it’s a pivotal investment in the company’s future.

Insurance 164
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Expion Health revamps its RFP process with AI

CIO

On behalf of insurance carriers, pharmacy benefit managers, and other healthcare payers, Expion negotiates prices with pharmacies and medical practices based on volume discounts and other factors. The ExpionIQ Advisor project has earned Expion Health a 2024 CIO Award for IT leadership and innovation.

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Demystifying Artificial Intelligence (AI) and Generative AI

Newgen Software

Artificial intelligence (AI) has made its presence felt across all domains. The latest to jump onto the artificial intelligence (AI) bandwagon is Generative AI (GenAI). For many, GenAI served as their gateway to understanding the expansive and transformative world of artificial intelligence (AI).

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How to create a culture of innovation

CIO

A shift has occurred and IT is now viewed as an equal partner in driving business growth with CIOs recognized as the de facto leaders of innovation. Here, they and others share seven ways to create and nurture a culture of innovation. Innovation is a double-edged sword: It is critical to growth — but that’s also what makes it risky. “It

Culture 334
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Insurtech bolttech gets $196M at $1.6B valuation from investors like MetLife

TechCrunch

The funding was led by Tokio Marine, Japan’s first insurance company, and life insurance leader MetLife through its subsidiary MetLife Next Gen Ventures. Embedded means insurance or protection products that are embedded into the customer experience as they buy a product or sign up for a service.

Insurance 245
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10 emerging innovations that could redefine IT

CIO

The pace of innovation is relentless. Once wild and seemingly impossible notions such as large language models, machine learning, and natural language processing have gone from the labs to the front lines. The next generation promises to deliver the same unstoppable parade of innovation. Or maybe just ten or five or one?