Samanage
MAY 9, 2019
Your service desk solution may come with a baked-in set of reports, but these aren’t necessarily the most critical ITSM ITIL metrics for your service team to track. This metrics list compiles some of the top metrics for service desk teams. SLA Compliance Ratio. Incident Response Time. Cost per Ticket. Reopen Rate.
CIO
OCTOBER 23, 2023
We’re also emphasizing transparency in our sustainability metrics, so that current and future Equinix customers can easily see how our efforts might benefit their sustainability bottom line. During 2022, we implemented short-term incentive performance metrics for VP-level and above tied to our environmental and social progress.
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Firemon
AUGUST 20, 2020
This is part 1 of a 4-part series addressing compliance myths and what you need to know about uniting compliance and security in a hybrid environment. People are confused about what compliance really is. Yet some businesses still think that if they can tick every box in a compliance checklist, they are secure.
AWS Machine Learning - AI
JANUARY 26, 2024
Many customers are looking for guidance on how to manage security, privacy, and compliance as they develop generative AI applications. In addition to awareness, your teams should take action to account for generative AI in governance, assurance, and compliance validation practices.
Ivanti
AUGUST 28, 2023
The Directive also introduces hefty fines and sanctions for non-compliance, up to a maximum of €10 million or 2% of an organisation's global annual revenue ( Article 34 ). Present a clear business case that outlines the risks of non-compliance, the opportunities of compliance and the return on investment.
Kaseya
MAY 22, 2024
Ensuring optimal server performance has become crucial for maintaining business continuity and protecting sensitive data. In this blog post, we will explore the key server monitoring metrics, explain their significance and provide best practices for leveraging these metrics to enhance your server management strategy.
CIO
JANUARY 23, 2024
For example, McKinsey suggests five metrics for digital CEOs , including the financial return on digital investments, the percentage of leaders’ incentives linked to digital, and the percentage of the annual tech budget spent on bold digital initiatives. As a result, outcome-based metrics should be your guide.
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