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6 best practices to develop a corporate use policy for generative AI

CIO

While there’s an open letter calling for all AI labs to immediately pause training of AI systems more powerful than GPT-4 for six months, the reality is the genie is already out of the bottle. This may include developing training videos and hosting live sessions. Artificial Intelligence, CIO, IT Leadership, IT Training

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6 strategic imperatives for your next data strategy

CIO

According to the MIT Technology Review Insights Survey, an enterprise data strategy supports vital business objectives including expanding sales, improving operational efficiency, and reducing time to market. The problem is today, just 13% of organizations excel at delivering on their data strategy.

Strategy 267
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6 signs an IT manager is struggling — and how to help

CIO

Pressured to do more with less, faster, in flatter organizational structures, IT middle managers serve as a company catchall, with too much time spent on lower-value tasks such as administrative work and planning rather than high-value work such as actually managing and executing plans, according to a recent survey from McKinsey.

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Sweep, a no-code config tool for Salesforce software, raises $28M

TechCrunch

A 2021 survey from CRM software vendor SugarCRM found that 50% of companies don’t know how to access customer data across their marketing, sales and service systems, while 53% said the administrative burdens of their CRM software causes friction for their sales team. In the worst case, the consequences can be severe.

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Should Every Incident Get a Retro?

Honeycomb

At a recent training session, Jeli spent a great deal of time covering incident retrospectives and what makes an incident worthy of studying. I’ve investigated tons of incidents, written incident reports and even led training sessions. Our team of five SREs scheduled and facilitated learning reviews after each incident.

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7 ways to spot hidden IT talent within your ranks

CIO

As you survey your organization’s ranks, both within and outside IT, the following tips will help you identify individuals with the most promise to impact IT’s remit regardless of their current position, experience, and IT skill set. Seek out systems-thinkers capable of resolving complexity Highly talented IT pros never shirk from challenges.

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Implementing Enterprise CRM Solutions for Established businesses

Openxcell

In a survey, it was observed that 72% of businesses claimed that CRM software provided their organizations with better customer data. This facilitates users accessing information and dealing with system issues at all times. Simple steps to implement a CRM system Implementation of a CRM system is a tedious process.