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Why IT surveys can’t be trusted for strategic decisions

CIO

If, for example, I tell you I tossed a coin twice, you’ll know there were four equally probable outcomes. One reason is that surveys dominate research into IT practices, and their results generally follow the well-worn template: X percent of Y does or is planning to do Z. Someone’s survey associates a big bar with that subject.

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YC-backed Tablevibe’s customer surveys help restaurants reduce their reliance on delivery apps

TechCrunch

They found that using Tablevibe instead of paper forms increased response rates by up to 26x and also had the benefit of creating more repeat customers, since they are given an incentive for filling out surveys. For its delivery survey, most users are smaller restaurants that have one location.

Survey 252
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Garner Health raises $45M Series B for ‘totally objective’ doctor review service

TechCrunch

When you shop for a holiday gift, you probably read at least one review. Garner Health’s bet is when you look for a doctor, you’ll want to do the same thing — but you’ll find that existing reviews aren’t enough to go on. . The end result, per Reber, is a “totally objective” review system.

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3 examples of organizations improving CX with self-composed AI

CIO

Most business leaders don’t need convincing about the power of AI: nearly 60% surveyed last year by Zendesk said they plan to increase their investment by at least 25% this year. In this exploratory case, an interested student (let’s call him Mark) contacts the university to review his options for the upcoming semester.

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When your AI chatbots mess up

CIO

Barely a year after the release of ChatGPT and other generative AI tools, 75% of surveyed companies have already put them to work, according to a VentureBeat report. AI systems can also overlook complex bugs or security issues that only a developer would catch and resolve. Deploy content filters. Security guardrails.

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Technical Recruitment Survey Report 2024

Mobilunity

To learn more, we commissioned Research Without Borders (RWB) to carry out a wide-ranging online survey. Our survey found that 45% of candidates – nearly half of all hired applicants – perform well at interview but underperform in their role. This is far from a marginal problem. Where is recruitment going so wrong?

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Technical Recruitment Survey Report 2024

Mobilunity

To learn more, we commissioned Research Without Borders (RWB) to carry out a wide-ranging online survey. Our survey found that 45% of candidates – nearly half of all hired applicants – perform well at interview but underperform in their role. This is far from a marginal problem. Where is recruitment going so wrong?