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What is Commercial-Off-the-Shelf (COTS) Software

Openxcell

COTS stands for Commercial-Off-the-Shelf, and it refers to software targeted to a certain, specially defined range of business based on predetermined specifications. It also alleviates concerns about the challenges of developing and sustaining private IT solutions compared to Commercial-Off-the-Shelf available IT applications.

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TIAA modernizes the customer journey with AI

CIO

Achieving end-to-end visibility — in real-time — into these journeys, some of which involve highly customized legacy contracts typical of a 100-year-old company, would enable TIAA to better serve its customers across the various decision and touch points along the way from enrollment to retirement.

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Transforming IT culture for business success

CIO

Cultivating a culture of creators Power Home Remodeling’s business model is centered on remodeling the exterior of homes while its IT organization — what it calls the Business Technology (BT) Group — serves as the creative force behind a build-your-own software platform that operates in service to the business.

Culture 321
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RedRoute wants answering customer service calls to be as easy as using ‘Alexa’

TechCrunch

It takes as little as 30 minutes to get RedRoute set up, and customers can try the software with zero upfront costs and risk-free, performance-based pricing, an industry first, according to Schiff. That’s when they realized there was an opportunity to fix the back-end channels of customer service and contact centers. Image Credits: RedRoute.

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Off-the-shelf RATs Targeting Pakistan

AlienVault

This vulnerability became very popular on November 2016, after hacker group APT28 used it to perform targeted attacks. We’ve identified a number of spear phishing campaigns with Pakistani themed documents, likely targeting the region. These are served from the compromised domains www.serrurier-secours[.]be Privileges escalation.

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DIY cloud cost management: The strategic case for building your own tools

CIO

He and his teams tried a few off-the-shelf tools but were never satisfied with the support for linking a cloud resource to a line of business to determine ownership. And that’s all before considering the need to fuel new AI initiatives , which can push cloud costs up further.

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Psychological Safety And Scrum Teams: How To Create A High-Performance Environment

scruminc

Psychological Safety And Scrum Teams: How To Create A High-Performance Environment. Psychological Safety has certainly earned its place on the buzzword shelf. by Catherine Travis & Che-Chuen Ho | July 23, 2021 | Blog. The term, the myth, the legend, the… buzzword? . Why is it so difficult? Why are so many of us feeling unsafe? .

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