Remove industries banking-and-financial-services mortgages
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Banking on customer experience and security via technology-based innovation

CIO

I’ll never forget the look on my first mortgage clients’ faces as they signed for their new home – the joy and relief washing over them in equal measure. For a borrower, there is more visibility into the process, less wait time, and better protection for their personal and financial information. Security and privacy.

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Digital lending platform Blend valued at over $4B in its public debut

TechCrunch

Mortgages may not be considered sexy, but they are a big business. Founded in 2012, the startup has steadily grown to be a leader in the mortgage tech industry. Blend’s white label technology powers mortgage applications on the site of banks including Wells Fargo and U.S. That compares to a $3.3

Banking 311
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Vesta closes on $30M in an a16z-led Series A to build a new kind of mortgage infrastructure

TechCrunch

If you’ve ever taken out a mortgage, you know how painful and tedious the process can be. In an effort to make it simpler, faster and cheaper, a pair of former Blend employees have teamed up to build mortgage loan origination software that will connect banks, credit unions, mortgage bankers and brokers.

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Bots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking

CIO

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

Banking 246
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4 industries where chatbots will have the biggest impact

CIO

More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. Banking customers are increasingly using chatbots in their everyday transactions.

Industry 244
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Indonesia’s IDEAL takes the pain out of applying for mortgages

TechCrunch

Applying for mortgages is often a time-consuming and disorganized process, with reams of manual paperwork required. Based in Jakarta, IDEAL simplifies the process with a platform that lets users compare mortgage products and apply for them from multiple banks at the same time. The startup announced today it has raised $3.8

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Why fintechs are buying up legacy financial services companies

TechCrunch

It used to be that if you were a fintech startup or, for lack of a better term, a digitally native financial services business, you might be eyeing an acquisition from an incumbent in the industry. million in a deal that was designed to accelerate its acquisition of a national bank charter. So what’s going on here?

Fintech 265