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American Honda IT to fuel innovation with generative AI

CIO

For automakers such as Honda, generative AI provides an opportunity to enable their automobile designers and developers to innovate on a higher level, says Craig Powers, research director for worldwide digital business strategies at IDC.

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4 tips for championing contact center innovation from an award-winning customer experience leader

CIO

Innovation is essential, especially in the contact center as the tip of the spear in customer experience, but how do you activate your modernization plan? There’s something to be said about preserving all the training and workflows and processes and incrementally building in a way that makes sense for your organization.

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7 common IT training mistakes to avoid

CIO

What’s not often discussed, however, are the mistakes IT leaders make when establishing and supervising training programs, particularly when training is viewed as little more than an obligatory task. Is your organization giving its teams the training they need to keep pace with the latest industry developments?

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How strategic partnerships are the key to AI-driven innovation

CIO

Innovate or die,” Peter Drucker’s 1985 exhortation on the importance of constant reinvention, was great business advice for the last 40 or so years. Developing a data-led strategy The first, and most critical step in the process is accessing, integrating, and curating the underlying data that will be used to train and power AI models.

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What is transformational leadership? A model for motivating innovation

CIO

The transformational leadership approach encourages, inspires, and motivates employees to innovate and create the change necessary to shape the future success of the company. Employees on the leadership track will also be prepared to become transformational leaders themselves through mentorship and training.

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Avoid generative AI malaise to innovate and build business value

CIO

You can innovate and protect your corporate data by running a private GenAI instance that affords you greater control over total cost of ownership, performance, security, and other critical factors. Creating private instances of pre-trained LLMs, such as Llama 2, can help you get up and running quickly while saving costs on inferencing.

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Innovative Approaches to Executive Development in the 2024 Workplace

N2Growth Blog

As industries continue to advance rapidly, executive development and leadership training have become increasingly important. This evolution is not just valuable; it’s vital; the expanding global marketplace and the relentless march of technological innovation have made the old models of leadership development ineffectual and obsolete.