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How CIOs use AI to elevate CX services

CIO

Technology specialist Salesforce reports that more than two-thirds of service professionals believe gen AI will help them serve their customers better, while Forrester expects it to give CX teams a huge boost through 2024. The companies analyzed 5,000 crunching sounds over six months and created an app that gamers download to cancel it out.

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Knowledge Bases

The Programmer's Paradox

each of which is mostly an independent ‘base’ of knowledge about the field. What’s really interesting about most knowledge bases is that they are easy to over-simplify and also frequently counter-intuitive in their depths. Software development is extremely complex.

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The Good and the Bad of Microsoft Power BI Data Visualization

Altexsoft

One of the important steps away from spreadsheets and towards developing your BI capabilities is choosing and implementing specialized technology to support your analytics endeavors. Microsoft Power BI is an interactive data visualization software suite developed by Microsoft that helps businesses aggregate, organize, and analyze data.

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Cybersecurity Snapshot: Latest MITRE ATT&CK Update Offers Security Insights on GenAI, Identity, Cloud and CI/CD

Tenable

Check out what’s new in Version 15 of the MITRE ATT&CK knowledge base of adversary tactics, techniques and procedures. Recommendations for protecting software development pipelines. Plus, learn the latest details about the Change Healthcare breach, including the massive scope of the data exfiltration. And much more!

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Coaching Versus Consulting: Which Is Right for Your Organization?

N2Growth Blog

Coaching is a collaborative process focused on individual development and improvement. Simultaneously, we work closely with leadership teams to clearly define their goals and aspirations, ensuring alignment with the organization’s overall vision. Coaching also helps leaders develop the skills and competencies required to excel.

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How to choose a custom software development company that delivers: key factors to take into account

Apiumhub

Finding the right custom software development company that delivers is a complex challenge. As we know at the heart of every successful organization is a quality custom software solution, therefore we decided to create a guide with key factors on how to choose a custom software development company that delivers.

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Business Leaders Need to Evolve to the Everywhere Workplace. Or Fail.

Ivanti

They want any device to be able to access the corporate network, including wearables and other edge devices; they want the Everywhere Workplace. This has challenged many organizations that don’t have streamlined request/fulfillment processes and wide access to knowledge and other resources on a self-service basis.