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Top 15 project management certifications

CIO

Behind every successful IT project, you’ll find a highly skilled project manager. From hardware and software upgrades to ongoing security patches, to application development and the rollout of software itself, project managers keep your teams on task and productive. Top project management certifications.

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Knowledge Bases

The Programmer's Paradox

Usable, organized data is what I take to be ‘knowledge’. each of which is mostly an independent ‘base’ of knowledge about the field. each of which is mostly an independent ‘base’ of knowledge about the field. Managing these pieces, usually under tight time-lines requires a special set of skills.

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Apply Service Management Beyond IT? No-Brainer.

Ivanti

It’s no secret that the past year and a half has been challenging for all departments across organizations. But the truth is that IT service management (ITSM) maturity at most organizations has been stalled for years. The average maturity of an IT organization’s service management processes is actually ~5 on a 10-point scale.

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How Communities of Practice Help Companies Have Learning and Growth-Driven Employees

Luis Goncalves

Not only does this culture of knowledge transfer benefits the organization as a whole (as people share their best practices to achieve a common goal), it also benefits every individual in the organization through the continuous inflow of knowledge and ideas. It’s the power of Communities of Practice.

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All You Need to Know About Case Management

Newgen Software

Understanding Case Management Case management is a software-based approach that combines human action with intelligent automation to optimize diverse business activities. Step 4: Planning In this step, the case manager will develop a case-specific solution plan. How to approach: First, identify and report incidents.

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Ticket Management: What Makes a Good Ticketing System?

Kaseya

Why Is Ticket Management Important? An efficient ticket management system is imperative for streamlining, organizing and prioritizing your help desk requests as dictated by the criticality of the impacted IT service and level of difficulty of the query, instead of simply being dealt with in the order that they are received.

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5 Steps of Building Communities of Practice

Evolution4all

It also allows every member to expand their knowledge base and share their insights and expertise in order to boost productivity. Remember that the community is organic and ruled by the needs and interests of its members. Select the Right Project Management Software and Social Media Platforms.