CIO

APRIL 11, 2024

In this guide, you’ll learn more about the importance of innovation in the U.S. states received warnings from federal Medicaid officials that their lengthy call center wait times could be causing people to hang up – and give up – as they attempted to renew their coverage. In 2023, nearly one-third of U.S.

Government 261

Government Innovation Transportation Analytics 261

CIO

AUGUST 14, 2023

As a widespread community, when COVID-19 struck, Cherokee Nation’s IT services department knew it needed a way to connect citizens digitally with government services, emergency relief, COVID-19 aid, and other vital resources for support. To that point, the Cherokee Nation IT services team had never required a full call center.

Authentication 246

Authentication Resources Government Culture 246

CIO

FEBRUARY 28, 2024

Over 75% are thriving and believe their tuition paid is a worthwhile investment, proving a clear link between student satisfaction in higher learning and technology. A McKinsey report found that students and faculty are eager to continue using new learning technologies, but institutions could do more to support the shift.

Artificial Inteligence 290

Artificial Inteligence Technology Artificial Intelligence Generative AI 290

CIO

OCTOBER 23, 2023

To get the compute resources they need while also optimizing energy efficiency, some enterprises—and the service providers they partner with—look to position data centers in colder environments, far away from major population centers. Like all other Equinix data centers in Singapore, SG5 has 100% renewable energy coverage.

Sustainability 312

Sustainability Data Center Energy Technical Review 312

TechCrunch

SEPTEMBER 8, 2022

There’s a large education gap in Vietnam between urban centers, which have access to more resources, and the smaller cities and rural areas where 80% of students live. Edupia , an online learning platform, is bridging that divide with its live classes and private tutoring. This brings Edupia’s total funding to $16 million.

Education 246

Education Healthcare Resources Marketing 246

CIO

MARCH 15, 2024

Martell had previously served as head of machine learning at Lyft and as head of machine intelligence at Dropbox. The CDAO was formed through the merger of four DOD organizations: Advana, the DOD’s big data and analytics office; the chief data officer; the Defense Digital Service; and the Joint Artificial Intelligence Center.

Artificial Inteligence 312

Artificial Inteligence Artificial Intelligence Big Data Analytics 312

CIO

JULY 9, 2023

Headquartered in Grand Rapids, Michigan, US Signal is the largest privately-held data center services provider in the Midwest. We recently connected with Katie McCormick, director of marketing at US Signal, to learn more about the company’s aggressive efforts to encourage sustainable business operations. Cloud Computing, Green IT

Sustainability 237

Sustainability Disaster Recovery Data Center Energy 237

CIO

FEBRUARY 26, 2024

The CAPM requires passing a proctored exam at an approved test center or online. Students and members receive other benefits as well, including member pricing on other resources and services. CAPM holders will need to earn 15 PDUs every three years to maintain the certification. Buying the 90 day access is required.

Training 246

Training Project Management Handbook Education 246

CIO

FEBRUARY 13, 2023

Establishing a Cloud Center of Excellence is one way to ensure that these concerns are continuously and consistently managed, no matter where you are in your cloud transformation and as business needs evolve. What does remain the same is the cloud concerns the organization must manage, such as cost, performance, security, and app delivery.

Strategy 348

Strategy Cloud Policies Technical Review 348

CIO

APRIL 1, 2024

However such fear, uncertainty, and doubt (FUD) can make it harder for IT to secure the necessary budget and resources to build services. You’ll build a cohesive strategy, centered around business use cases agreed upon by the C-suite, line of business leaders, and other key stakeholders. But how do you get there?

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Generative AI Innovation Artificial Intelligence Artificial Inteligence 356

CIO

DECEMBER 21, 2023

The public cloud imperative For many organizations, regardless of size or industry, the public cloud has become an essential resource for critical operations. The latest advancements include: Real-time resource discovery enables native integration with AWS to automatically locate VPCs, subnets, and EC2 resources.

Cloud 246

Cloud Policies AWS Firewall 246

CIO

FEBRUARY 28, 2024

The rise of streaming and enterprise cloud adoption have driven an explosive surge in computing demand, giving rise to data centers around the world. As data centers grow, so does the demand for power. California has been in a drought for many years, so NTT is very conscious of how resources are used.

Data Center 130

Data Center Sustainability Data Energy 130

CIO

AUGUST 1, 2023

Data collection on tribal languages has been undertaken for decades, but in 2012, those working at the Myaamia Center and the National Breath of Life Archival Institute for Indigenous Languages realized that technology had advanced in a way that could better move the process along. “We

Culture 246

Culture Software Review Technical Review Programming 246

CIO

JUNE 20, 2023

Dollars are moving to purchasing new energy-efficient hardware or devoting resources to optimization efforts or changing where HPC workloads are run. At Durham University, this principle is fundamental to providing HPC resources. Want to learn more about HPC’s amazing possibilities? View The Seven Wonders of the HPC World here.

Sustainability 264

Sustainability Performance Energy Hardware 264

CIO

APRIL 30, 2024

Enterprises are moving computing resources closer to where data is created, making edge locations ideal for not only collecting and aggregating local data but also for consuming it as input for generative processes. Learn more about this here. billion in 2027 with a compound annual growth rate (CAGR) of 86.1% over 2023 2.

Artificial Inteligence 246

Artificial Inteligence Storage Artificial Intelligence Retail 246

CIO

JULY 18, 2023

We have invested in the areas of security and private 5G with two recent acquisitions that expand our edge-to-cloud portfolio to meet the needs of organizations as they increasingly migrate from traditional centralized data centers to distributed “centers of data.”

Data Center 246

Data Center Cloud Data Storage 246

CIO

OCTOBER 23, 2023

With the paradigm shift from the on-premises data center to a decentralized edge infrastructure, companies are on a journey to build more flexible, scalable, distributed IT architectures, and they need experienced technology partners to support the transition.

Sustainability 317

Sustainability Data Center Technical Review Energy 317

CIO

JANUARY 31, 2024

The technology enabling this powerhouse The Dawn Phase 1 supercomputer runs 512 4 th Generation Intel® Xeon® Scalable processors and 1,024 Intel® Data Center GPU Max 1550 accelerators on 256 Dell PowerEdge XE9640 server nodes. needs leading-edge computational resources so that its research community can compete on the global stage.

Artificial Intelligence 299

Artificial Intelligence Artificial Inteligence Research Energy 299

CIO

APRIL 12, 2023

Real-time AI brings together streaming data and machine learning algorithms to make fast and automated decisions; examples include recommendations, fraud detection, security monitoring, and chatbots. The underpinning architecture needs to include event-streaming technology, high-performing databases, and machine learning feature stores.

Artificial Inteligence 363

Artificial Inteligence Artificial Intelligence Machine Learning Agile 363

CIO

MAY 3, 2024

Bala Subramanian, chief digital and technology officer at UPS, sees the company’s foray into generative AI as not only a winner for its customer contact center agents but something to be introduced to other business processes in the near future, he says. Built to extend For UPS, contact center use of generative AI is just a springboard.

Generative AI 195

Generative AI Artificial Inteligence Knowledge Base Training 195

CIO

OCTOBER 10, 2023

Wireless service in that region is weak and that poses ongoing challenges for students learning remotely or on campus, he says. “If Anatomy of an avatar Vaithylingam says he used to operate one of the largest data centers in Nevada but is now close to 100% on Microsoft Azure as of six months ago.

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Artificial Inteligence Systems Review Artificial Intelligence Wireless 306

CIO

MARCH 25, 2024

With the cloud becoming the new data center and SaaS the new application stack, ensuring the availability and reachability of applications now requires monitoring, managing, and troubleshooting the new enterprise network: the internet. Learn more about how to ensure the resilience of your Internet Stack with IPM Networking

Internet 214

Internet Performance WAN Data Center 214

CIO

MARCH 26, 2024

In addition to AI and machine learning, data science, cybersecurity, and other hard-to-find skills , IT leaders are also looking for outside help to accelerate the adoption of DevOps or product-/program-based operating models. Many of the new skills are in rare supply, as are team leaders experienced in this new development paradigm.”

Technical Review 312

Technical Review Technical Advisors Development Team Review Artificial Inteligence 312

CIO

NOVEMBER 29, 2023

By mid-2023, Walldorf-based Gerresheimer had its IT strategy revised, and a central component of this was its cloud journey, for which CIO Zafer Nalbant and his team built a hybrid environment consisting of a public cloud part based on Microsoft Azure, and a private cloud part that runs in a data center completely managed by T-Systems.

Artificial Intelligence 264

Artificial Intelligence Artificial Inteligence ChatGPT Cloud 264

CIO

FEBRUARY 21, 2024

So students should learn about how to use the technology, and how to manage teams that use the tools — especially engineering teams. It’s one of the more interesting challenges of the CIO role right now, and it’s something students, who may one day be leaders, need to learn about.” Corporates are spending big on gen AI at the moment.

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Artificial Inteligence Education Artificial Intelligence Course 338

CIO

OCTOBER 31, 2023

It pivots away from the “trust but verify” philosophy of the past and treats every entity as a new security perimeter that needs to mutually authenticate itself before gaining access to any resources. Zero-trust security principles can be a game changer for your security posture at the edge.

Data Center 312

Data Center Healthcare Infrastructure Architecture 312

CIO

AUGUST 18, 2023

With four high-performance data centers, including facilities in Cologne, Dusseldorf and two in Hamburg, plusserver is well known for its ability to address the most demanding data sovereignty needs in Germany and throughout Europe – a fact underscored earlier this year when it earned the VMware Sovereign Cloud distinction.

Cloud 246

Cloud Data Center Sustainability Energy 246

CIO

APRIL 24, 2024

First, we remain steadfast in our decision to focus our resources on R&D, and continuing to develop a true, seamless private cloud experience for customers through VCF – one that is competitive with the public cloud. There have been many questions about how we’re putting this feedback into action.

Marketing 260

Marketing Data Center Cloud Metrics 260

CIO

FEBRUARY 13, 2023

CIOs anticipate an increased focus on cybersecurity (70%), data analysis (55%), data privacy (55%), AI/machine learning (55%), and customer experience (53%). Dental company SmileDirectClub has invested in an AI and machine learning team to help transform the business and the customer experience, says CIO Justin Skinner.

Budget 363

Budget Artificial Inteligence Technical Review VR 363

CIO

AUGUST 31, 2023

It takes more than good benefits and pay to retain talent: A LinkedIn study found that companies have a nearly 7% higher retention rate at the 3-year mark with employees who have learned skills on the job. I really appreciate Discover’s focus on learning. Learn more about the inspiring people of Discover. IT Leadership

Training 241

Training Part-Time VPE Artificial Intelligence Artificial Inteligence 241

CIO

FEBRUARY 22, 2023

trillion by 2025 , the transformation journey is riddled with challenges, such as security, governance, compliance, economics, and resourcing. A cloud center of excellence (CoE) in an enterprise can make a big difference in the return on cloud investments. Even as cloud spend is set to grow at a CAGR of 16.9% and surpass $1.3

Cloud 227

Cloud Agile Case Study Compliance 227

CIO

JUNE 12, 2023

Chatbots and IVRs are contact center staples, but most still provide automated service for basic, repeatable tasks. What about when a customer needs to be intelligently routed to a better resource or has a question that’s not so cut-and-dry cut. What is a VA? What is a VA? Absolutely.

Virtualization 246

Virtualization Innovation Report Enterprise 246

CIO

NOVEMBER 6, 2023

We’re really focused on upskilling and reskilling to foster continuous learning and develop through communities of practice,” he says. For managers facing increasingly tight budgets, Hruby says you can make the most of limited resources by using the approach of many startups and small and midsize enterprises. “For

CTO 348

CTO Sustainability Data Center Energy 348

CIO

JULY 13, 2022

CXOs, CIOs, and others entrusted with and empowered to make CX decisions should want the experiences that flow in and out of their contact centers to be just as engaging. Today’s contact centers are no longer transactional in nature. Customer experience leaders should be actively working to build an experience-driven contact center.

Artificial Intelligence 246

Artificial Intelligence Artificial Inteligence Authentication Virtualization 246

CIO

APRIL 17, 2024

Some of the platform’s components include the Design Center, which enables enterprise users to create integrations and APIs, the Exchange that helps share integration assets, the Flex Gateway, API Manager, and API Governance modules to manage integrations. MuleSoft, acquired by Salesforce in 2018 for $5.7

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Generative AI Enterprise Airlines Software Review 321

CIO

JUNE 13, 2023

It’s certainly a valuable and coveted resource, but you need to be able to access and use it for it to be valuable. A sovereign cloud provider ensures that data can be accessed quickly and securely whenever needed including sufficient backups, disaster recovery, data center connectivity, and secure networking to support their customers.

Innovation 245

Innovation Cloud Disaster Recovery Data 245

CIO

APRIL 9, 2024

Previously head of cybersecurity at Ingersoll-Rand, Melby started developing neural networks and machine learning models more than a decade ago. I was literally just waiting for commercial availability [of LLMs] but [services] like Azure Machine Learning made it so you could easily apply it to your data. “He

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Generative AI Artificial Inteligence Azure Machine Learning 263